Job Description
Job Description
Job Title : Quality Control Supervisor - MI
Department : Quality
Reports to : General Manager
Effective Date : 1 / 20 / 2025
Company Overview :
DreamFields is one of the top 5 cannabis companies in the industry through our leading #1 pre-roll brand, Jeeter. The company is very passionate about producing world-class marketing, high-quality, innovative products, delivering unprecedented customer experiences, having cutting-edge operations, and curating an amazing company culture & thriving work environment. With over 1500 employees, we are proud to be one of the most loved employers in the industry. The company continues to experience exponential month-over-month growth as one of the fastest-growing companies in the cannabis industry, and we have begun our aggressive national expansion to all the legalized cannabis states in the USA.
Job Summary :
The Quality Control Supervisor will directly support the General Manager, and will indirectly support the National Manager of Quality Control at DreamFields Michigan in Hazel Park, MI. This role is responsible for overseeing the day-to-day operations of the Quality Control Technicians, ensuring compliance with company processes and legal standards, managing staff performance, and reporting data insights to leadership. This position requires collaborating cross-functionally with other departments as needed to identify or support corrective actions, continuous improvement initiatives, and other operational needs.
Duties / Responsibilities :
- Train, supervise, and lead QC Technicians inspecting products at all stages of the manufacturing process (before, during, and after production) to ensure incoming or outgoing products achieve company and legal standards, including raw materials, work-in-process, and finished goods.
Monitor to ensure QC staff adheres to established company processes and standards.
Communicate performance-related feedback to the team, identifying and executing on opportunities for retraining or labor reallocation as needed.Oversee QC staff schedules and labor allocation, ensuring accurate timekeeping / payroll. Ensure labor resources are effectively and efficiently hired and distributed.Conduct QC staff performance reviews.Develop QC personnel by holding team meetings and providing guidance, mentorship, and a positive and collaborative work environment.Monitor and report KPIs to ensure compliance with applicable cannabis regulations as well as DreamFields' internal specifications, policies, and procedures. Communicate and address any quality- or compliance-related issues or insights with urgency and clarity.Collect, verify, and accurately report QC data from Technicians every 2 hours.
Review, analyze, and report data reported by QC Technicians to leadership daily.Monitor and report environmental conditions daily.Conduct and document daily spot-checks of QC Technicians' work.Collaborate cross-departmentally to support nonconformance investigations (root cause analyses) and identify corrective actions.Contribute to error reduction and process enhancements.Cross-functionally communicate risks and actions needed to mitigate or eliminate them.Foster and drive a "right first time" manufacturing culture requiring a cross-departmental sense of shared responsibility for quality outcomes.Identify opportunities for continuous improvement and propose SOP revisions as needed.Support internal audits to identify, track, and correct process deviations or product-related deficiencies, ensuring accurate and thorough recordkeeping.Lead implementation of updated standards or procedures at the Technician-level.Support General Manager or corporate leadership with continuous improvement or growth initiatives, including but not limited to quality trials / experiments or new product launches.Oversee tests or experiments and report data and actionable insights necessary to drive decisions in line with company goals. Propose data-driven recommendations.
Required Skills / Abilities :
Must be at least 21 years of age and have reliable transportation.Meticulous attention to detail with the ability to accurately inspect products to identify defects, count and transcribe numerical data, and verify product labeling.Proficiency with Microsoft Office, including the ability to read, edit, and interpret spreadsheets, SOPs, and technical documents.Strong written and verbal communication and interpersonal skills, with the ability to provide effective coaching and collaborate with cross-functional teams. Must be able to effectively follow and provide instructions and ask questions as necessary to fulfill roles and expectations.Ability to maintain and enforce a high level of cleanliness, organization, and sanitary work environment standards.Analytical mindset with strong observational and problem-solving skills, and the ability to use data to drive decisions and resolve defects in a fast-paced environment.Must be adaptable and open to change.Knowledge of and ability to enforce workplace health and safety standards.Knowledge of and ability to enforce Good Manufacturing Practices - the human, environmental, and other manufacturing conditions necessary to achieve high-quality cannabis products.Education and Experience :
HS Diploma or GED required. College degree preferred.Experience in overseeing and coaching a team is required.Experience in a quality control or quality assurance role in cannabis or a similarly regulated industry is required.Familiarity with the Plan-Do-Act-Check (PDAC) cycle of change management is preferred.EEOC : DreamFields is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
All candidates must be willing to submit to a background check to be considered for the position.
