Demo

Service Advisor / Administration

Jeff D'Ambrosio Volkswagen
Downingtown, PA Full Time
POSTED ON 3/5/2025
AVAILABLE BEFORE 5/17/2025

What We're Looking For : We are seeking an Admin to take our Service Department to the next level.

What We Offer

  • Ongoing professional training
  • Flexible scheduling
  • Medical & Dental
  • 401(k) Retirement
  • Paid Vacation

Responsibilities

  • Assist customers in servicing, repairing and explaining each service need.
  • Understanding customers' requirements and concerns; matching requirements and concerns to various service options.
  • Making the customer comfortable with the service being performed and keeping the customer informed and updated during the service of their vehicle.
  • Keeps abreast of new products, features, accessories and attend product training as required.
  • Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction.
  • Hiring and supervising all service department personnel, as well as monitoring their performance in servicing customers.
  • Creating goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business.
  • Maintaining a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately.
  • Qualifications

  • Strong focus on providing excellent customer service.
  • A high school diploma is required.
  • Automotive Service Management / Dealership 3-5 years
  • If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Service Advisor / Administration?

    Sign up to receive alerts about other jobs on the Service Advisor / Administration career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $59,001 - $77,833
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $35,979 - $45,091
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $98,363 - $136,806
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Jeff D'Ambrosio Volkswagen

    Jeff D'Ambrosio Volkswagen
    Hired Organization Address Downingtown, PA Full Time
    We are seeking highly motivated and team oriented technicians to join our expanding Volkswagen service department. Here ...
    Jeff D'Ambrosio Volkswagen
    Hired Organization Address Downingtown, PA Full Time
    What We’re Looking For : We are seeking a motivated advisor to take our Service Department to the next level. What We Of...
    Jeff D'Ambrosio Volkswagen
    Hired Organization Address PA Full Time
    We are seeking highly motivated and team oriented technicians to join our expanding Volkswagen service department. Here ...
    Jeff D'Ambrosio Volkswagen
    Hired Organization Address Downingtown, PA Full Time
    We are seeking a Cashier / Receptionist with excellent customer service skills and a winning attitude. This individual w...

    Not the job you're looking for? Here are some other Service Advisor / Administration jobs in the Downingtown, PA area that may be a better fit.

    Service Advisor/Administration

    Jeff D'Ambrosio Volkswagen, Downingtown, PA

    Food Service Worker

    US Veterans Health Administration, Perry, MD

    AI Assistant is available now!

    Feel free to start your new journey!