What are the responsibilities and job description for the CDJR Service Advisor position at JEFF WYLER AUTOMOTIVE FAMILY?
Job Details
Description
Join Our Team at Jeff Wyler CDJR Columbus Auto Mall - Now Hiring Service Advisors!
About Us: Jeff Wyler CDJR Columbus Auto Mall is proud to be a leader in the automotive industry, offering top-tier service to our customers and providing a rewarding, supportive work environment for our team. We are expanding our Service Advisor team, and we want you to be a part of it! If you are an experienced Service Advisor or Assistant Lane Manager looking for an opportunity to grow with a dynamic, high-volume dealership, this is your chance.
At Jeff Wyler Columbus, we are committed to customer satisfaction and delivering an exceptional experience. We focus on creating a "Customer First" culture that ensures every client has a positive interaction with us. This is a rare opening with unlimited potential for the right individual.
Why Join Us?
- Competitive Commission Draw structure
- Untapped Earning Potential – the harder you work, the more you can earn
- Comprehensive Benefits Package, including:
- Medical, Dental, Vision, and Life Insurance
- 401(k) with company match
- Employee Discount & Referral Program
- Opportunities for Career Advancement – grow within a company that invests in your development
- State-of-the-Art Training Programs to ensure your success
- Phenomenal Team Culture – work in a supportive, collaborative environment with like-minded professionals
Key Responsibilities:
As a Service Advisor, you will be the primary point of contact for our customers, ensuring that they receive efficient, high-quality service. You will play a key role in managing customer interactions, scheduling services, and ensuring satisfaction. Your responsibilities will include:
- Greet customers and provide exceptional service, ensuring a positive experience every time
- Handle service write-ups and ensure that customers’ needs are accurately understood
- Communicate effectively with customers, explaining necessary repairs and services in a clear, non-technical manner
- Recommend and schedule routine maintenance services
- Manage customer expectations, ensuring a quick turnaround for basic services
- Maintain accurate records of customer interactions and service history
- Collaborate with technicians and other team members to provide a seamless service experience
- Uphold a professional appearance and demeanor at all times
INDSJBR
Qualifications
- Minimum of 1 year as a Service Advisor, Assistant Lane Manager, or Service Consultant experience preferred
- Proven record of achieving exceptional Customer Satisfaction
- Organized and friendly personality
- Exceptional communication skills with your customers
- Professional personal appearance
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record
- Must have a high school diploma or GED
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Jeff Wyler is a drug free workplace
