Deputy Director - Jefferson County Department of Information Technology

The Jefferson County Department of Information Technology and GIS/Addressing Office seeks to hire a Deputy Director of Information Technology to assist the Information Technology Director with the efficient operation of the department and provide mid-level administrative oversight of departmental staff.

Recommended Minimum Qualifications:

Education and Experience: Bachelor’s degree, and three to five (3-5) years of experience as a Network Engineer/Administrator, proven ability to manage Active Directory structure. Proven ability to manage VMWare virtual environments and storage area networks. Equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job.

Special Requirements: Certification in radio programming, VMWare within the first year of employment is preferred.

Why Work for Jefferson County?

· Meaningful Work: Serve your community and contribute to projects that make a difference.

· Career Growth: We invest in your success with training and development opportunities.

· Extensive Benefits Package: We offer health/prescription, vision, dental, and life insurance coverage, as well as enrollment in the West Virginia Public Retirement System.

· Education Assistance: Take advantage of tuition reduction programs with Shepherd University and American Public University.

· Diverse Opportunities: Whether you're skilled in administration, planning and development, public safety or maintenance, we have a place for you!

Strong employee benefits package includes West Virginia Public Employee Retirement System; heath, vision, and dental insurance plans; paid vacation leave; paid sick leave; thirteen to fifteen paid holidays per calendar year; and tuition reduction programs with Shepherd University and American Public University.

Deadline for applications is 5:00 p.m. on Monday, March 31, 2025. Positions to remain open until filled. Please email resumes to jobs@jeffersoncountywv.org and note “IT Deputy Director” in the subject line or send via US Mail to:

Ms. Jessica James, Chief Human Resource Officer

Jefferson County Commission

PO Box 250

Charles Town, WV 25414

Grade VII, 80-hour position

GradeVII Salary Scale: $61,814-$98,902

FULL JOB DESCRIPTION

Statement of Duties: Employee assists the Information Technology Director with the efficient operation of the Information Technology Department: provides mid-level administrative oversight of the Department. Employee is required to perform all similar or related duties.

Supervision Required:Works under the general direction of the Information Technology Director. Employee plans and carries out the regular work in accordance with standard practices and previous training, with substantial responsibility for determining the sequence and timing of action and substantial independence in planning and organizing the work activities, including determining the work methods. The employee is expected to solve through experienced judgment most problems of detail or unusual situations by adapting methods or interpreting instructions to resolve the particular problem. Instructions for new assignments or special projects usually consist of statements of desired objectives, deadlines and priorities. Technical and policy problems or changes in procedures are discussed with supervisor, but ordinarily the employee plans the work, lays it out and carries it through to completion independently. Work is generally reviewed only for technical adequacy, appropriateness of actions or decisions, and conformance with policy or other requirements; the methods used in arriving at the end result are not usually reviewed in detail.

Supervisory Responsibility:Provides immediate supervision for seven (7) full-time and part-time employees. Employee assigns, checks, and reviews work which has standardized procedures. Supervisory responsibility includes direct accountability for work results. Provides input when subordinates are evaluated, disciplined or trained by the department head. Act as the department head during absences. Work is subject to unpredictable fluctuations.

Confidentiality: Employee has access to confidential information of the department, including personnel files, criminal investigations, client records and department records.

Accountability:Consequences of errors, missed deadlines or poor judgment may include time loss, adverse public relations; jeopardize programs, monetary loss, and labor/material costs danger to public health/safety, officer safety, and legal repercussions.

Judgment:The work requires examining, analyzing and evaluating facts and circumstances surrounding individual problems, situations or transactions, and determining actions to be taken within the limits of standard or accepted practices. Guidelines include a large body of policies, practices and precedents which may be complex or conflicting, at times. Judgment is used in analyzing specific situations to determine appropriate actions. Employee is expected to weigh efficiency and relative priorities in conjunction with procedural concerns in decision making.

Requires understanding, interpreting and applying federal, state and local regulations.

Complexity:The work consists of the practical application of a variety of concepts, practices and specialized techniques relating to a professional or technical field. Assignments typically involve

evaluation and interpretation of factors, conditions or unusual circumstances; inspecting, testing or evaluating compliance with established standards or criteria; gathering, analyzing and evaluating facts or data using specialized fact finding techniques; or determining the methods to accomplish the work.

Work Environment:Work is performed in an office environment, sometimes requiring wearing a headset and speaking to the public in sometimes stressful situations, sustained posture in a seated position for prolonged period of time. Employee may be exposed to biohazards, emotional stress, and risk of personal injury. Must be available to work evenings, weekends, holidays, and for call back when needed and travel as required for duties or training.

Nature and Purpose of Relationships:Relationships are constantly with co-workers and the public. The employee serves as a spokesperson or recognized authority of the organization in matters of substance or considerable importance. The employee communicates departmental practices, procedures, regulations or guidelines. May be required to discuss controversial matters where tact is required to avoid friction and obtain cooperation.

Occupational Risk:Duties of the job present little potential for injury to the employee. Risk exposure is similar to that found in typical information technology settings.

Essential Functions:

The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

1. Plan, organize, coordinate, staff, direct, assign, manage and provide leadership to the Information Technology Department.

2. Assist with managing and planning the operations of the Information Technology Department.

3. Create duplicate logs, audio recordings, and records of different offices of the county commission as determined by the Freedom of Information Act.

4. Plan, coordinate and review the work plan for assigned projects and responsibilities.

5. Participates in the selection, orientation, training and evaluation programs for personnel in the Information Technology Department; provide and/or coordinate staff training; identify and resolve staff deficiencies; fulfill discipline procedures; ensure team members are in compliance with the County’s policies and procedures and local, federal and state law.

6. Coordinates with other Departments and Elected Officials in developing and implementing policies and procedures for related communication functions and operations.

7. Assure that staffing levels are maintained by assisting with ongoing recruitment, interviewing and testing of applicants.

8. Maintain a high level of team performance and competence.

9. Participate in a variety of team and committee activities within Administration, Engineering, Elected Officials, Police, Fire, EMS, and other County programs.

10. Attend public meetings.

11. Conduct research and prepare reports.

12. Answer complaints and inquiries concerning the activities of the Information Technology Department.

13. Responsible for radio programming for the Emergency Communications Center.

14. Responsible for ensuring network continuity, network applications and services are online, resilient and available.

15. Be part of the overall Cyber Security posture of the county networks, reviewing logs, reports, monitoring/managing Cyber Security risks.

16. Assume responsibilities of Information Technology Director in his/her absence.

17. Must be available to work evenings, weekends, and holidays and for call back when needed, and travel as required for duties or training.

Recommended Minimum Qualifications:

Education and Experience: Bachelor’s degree, and three to five (3-5) years of experience as a Network Engineer/Administrator, proven ability to manage Active Directory structure. Proven ability to manage VMWare virtual environments and storage area networks. Equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job.

Special Requirements: Certification in radio programming, VMWare within the first year of employment is preferred.

Knowledge, Abilities and Skill

Knowledge: Laws, codes, regulations, policies and procedures pertaining to Information Technology, and public safety.

Abilities: Operate multiple software and hardware systems and ability to grasp complex technical subjects. Ability to interact effectively and appropriately with the public and other personnel, hear, understand, and respond to emergencies quickly and appropriately, deal with stressful situations,

and maintain confidential information.

Skills: Communication, assessing situations, and resolving technical issues within the county commissions disparate network infrastructure..

Physical and Mental Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be

made to enable individuals with disabilities to perform the position’s essential functions.

Physical Skills: Little or no physical demands are required to perform the work. Work effort principally involves sitting to perform work tasks, with intermittent periods of stooping, walking, and standing. There may also be some occasional lifting of objects such as ledger books, photocopy, and computer paper.

Motor Skills: Position requires minimal motor skills for activities such as: operating a personal computer and/or most other office equipment, typing and/or word processing, filing, moving objects, sorting of papers or operating a motor vehicle.

Visual Skills: Position requires routine reading of documents, and reports for understanding and analytical purposes; employee must be able to distinguish colors.

Job Type: Full-time

Pay: $61,814.00 - $98,902.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Ability to Relocate:

• Charles Town, WV 25414: Relocate before starting work (Preferred)

Work Location: In person

Salary : $61,814 - $98,902