What are the responsibilities and job description for the JCDJFS - Eligibility/Referral Specialist II position at Jefferson County Job and Family Services?
Duties:
Conduct face to face/phone/home visit interviews with first time applicants and those reapplying for Public Assistance to determine eligibility for public assistance programs (including SNAP and/or various assistance administered by the JCDJFS).
Compute household budgets, obtains and documents verifications, explains recipients’ rights and responsibilities. Asses applicants’ employment situation and works with applicants to overcome employment barriers, if required. Maintains correct and up to date case files on each NPA/PA household and processes all required changes with the assistance group. Makes referrals to appropriate agency to assists with identifying barriers. Make required client assignments regarding program requirements.
Make all necessary assessments (e.g., resources, job/employment, disability) to determine initial & ongoing eligibility for all assistance programs administered by the JCDJFS. Scans and maintains correct and up to date case files and processes all required changes for the assistance group as needed.
Researches possible overpayments and under issuances for assistance programs and refers to fraud unit as needed.
Attends all required training and staff meetings.
Other duties as assigned.
Qualifications: One year of experience as an Eligibility/Referral Specialist I (or position similar) or completion of undergraduate major core course work in behavioral science or social science or education, or completion or two years of technical education in behavioral science or social science, or four courses or two year experience in behavioral science or social science, one course or six months experience in business mathematics, one course or six months experience in business English, one course or six months experience in interviewing techniques, and one course or six months experience in computer skills including typing and general program knowledge and use. An essential function of the position includes regular and predictable attendance and excellent computer skills.
Note: Successful applicant should be aware and prepared to deal with exposure to clients that could have various health/physical/mental/or emotional problems.
Job Type: Full-time
Pay: From $16.96 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to Commute:
- Steubenville, OH 43952 (Required)
Work Location: In person
Salary : $17