What are the responsibilities and job description for the Manager-Volunteers position at Jefferson - Philadelphia, PA?
Job Summary
Directly supervises adult and student volunteers who do not have a Supervisor in their area of assignment for example-patient visitor volunteer at both Philadelphia and Elkins Park locations.
Essential Functions
- Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
- Develops and implements strategic plan for volunteer services
- Manages all student and adult volunteer s for Jefferson Einstein and Elkins Park locations
- Manages process of identifying and responding to needs of staff throughout for volunteer assistance
- Manages volunteer application, orientation, training and competency assessment processes and procedures
- Manage data collection and input process and provision of all necessary statistics and reports
- Community engagement initiatives to increase our volunteer program
Competencies (Knowledge, Skills, and Abilities Required):
Strong communication skills, both oral and written required. Proven ability to respond creatively to staff needs for volunteer assistance required. Attention to detail and follow-through required. Experience with both provision of excellent customer service and managing conflict resolution required. Strong training skills are required.
Education:
B.A or B.S
AND
Experience:
Minimum 5 years managing or coordinating volunteer programs required
About Jefferson
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200 undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.