What are the responsibilities and job description for the Customer Service Manager - State Farm Agent Team Member position at Jeffrey Castillo - State Farm Agent?
Job Description
Job Description
Benefits :
Bonus based on performance
Opportunity for advancement
Paid time off
ROLE DESCRIPTION : 1. Find prospects
2. Quote prospects
3. Close prospects
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES :
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Maintain a strong work ethic with a total commitment to success each and every day.
QUALIFICATIONS :
Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving
BENEFITS :
Hourly pay plus commission / bonus
Growth potential / Opportunity for advancement within my office
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