Medical Practice Administrator

QuistMD | The Flexibility, Sports & Rehabilitation Clinic (www.quistmd.com) is an innovative, growing medical office in Chevy Chase, DC. Specializing in musculoskeletal and rehabilitation medicine, we integrate hands-on physical therapy and osteopathic manual treatment. We provide thorough, innovative, high-quality care to every patient, developing meaningful relationships with them and their families. Our close-knit team is collaborative, creative and always looking for new ways to improve, learn and grow.

We are seeking an administrative manager, responsible for leadership of all non-clinical operations.

 

Under direct supervision of the Medical Director, the Practice Administrator is responsible for management of the clinic’s business operations. Given the broad responsibilities of this position, thorough training and mentorship will be provided in the initial months after hire.

Responsibilities include, but are not limited to:

 

Finance

·      Financial strategy, budgeting and planning

·      Bookkeeping

·      Liaison to accountants, retirement advisor and other professionals

·      Oversight of insurance claim submissions, accounts payable and receivable

 

Human Resources

·      Management of performance reviews

·      Administration of human resources practices and policies

·      Employment law compliance

·      Payroll processing

·      Provision of equity and inclusion expertise

·      Recruitment and hiring

 

Marketing

·      Development and implementation of marketing strategy across digital and physical platforms and distribution methods

·      Management of clinic branding such as print materials, signage, apparel

·      Assistance with development and maintenance of physician referral relationships

 

Information Technology

·      IT security oversight

·      Knowledge and management of EMR system and medical charting

·      HIPAA compliance protocols and staff training

 

Operations

·      Direct management of administrative support staff (currently 2 FTEs) and indirect management of all staff

·      Facilities management and landlord liaison

·      Leadership of weekly staff meeting

·      Contribute to planning of staff professional development

·      Internal staff communications

·      Supply and equipment purchasing

 

Process Improvement

·      Continually identify and pursue opportunities for improvement of systems and procedures

 

Contract Management

·      Vendor liaison

·      Continual review and negotiation of contracts to optimize value of support services

 

Patient Relations

·      Resolution of customer service issues elevated beyond front office staff

·      Development and maintenance of patient-facing policies to minimize complaints and maximize satisfaction

 

 

Job Type:

Full-time, Onsite at 5630 Connecticut Ave. NW, DC

 

Compensation:

$70,000-$90,000 approximate starting salary, commensurate with qualifications (combination of education and experience) of the successful applicant.

 

Experience:

Education:

 

We offer generous benefits:

Health insurance

Dental insurance

Retirement plan

Paid vacation and sick leave

Paid holidays

Work-life balance

Professional development funding

 

Work Location: 5630 Connecticut Ave. NW, Washington, DC 20015