What are the responsibilities and job description for the Assistant Front Office Manager – Jekyll Island Club Resort position at Jekyll Island Club Resort, a Noble House Resort?
Description
Description
Enjoy:
- FREE Jekyll Island Annual Parking Pass
- FREE Employee Meals
The JOB
The Assistant Front Office Manager supports the Front Office Manager in overseeing the daily operations of the front desk, guest services, and bell/valet teams. This role ensures exceptional guest service, smooth check-in/check-out processes, and efficient communication among departments. The Assistant Front Office Manager is a hands-on leader who drives service excellence, team development, and operational consistency.
The BENEFITS:
In return, you are rewarded with a competitive compensation package, including:
- Competitive pay
- Affordable medical, dental, vision, long-term and short-term disability, and life insurance benefits. Pet insurance too!
- 401k plan with employer matching after 1 year
- Complimentary meals
- Paid time off and holidays
- Free Jekyll Island annual parking pass
- Food & hotel discounts at Noble House Hotels & Resorts nationwide, for you and your family
- Career growth opportunities
- On demand pay - Your pay before payday
Our CULTURE
The passion of our people is our greatest asset. We are a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. We provide our guests and members with exceptional service and most memorable experiences. People who best fit Jekyll Island Club Resort are sharp, hardworking, and reliable team players.
Our VALUES
A primary focus for Noble House is to impart our core values to each and every team member. These include:
- Rooted In Family - Stay A While - Come As You Are - Pay It Forward - Do The Right Thing - Make Things Better - Happy To Help.
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
Requirements
- High school diploma or equivalent (GED) required, college degree in hospitality management or related field preferred. Proficiency in front desk software and hotel management systems.
- Two to three years’ experience in a similar position preferred.
- Communicate effectively in English with guests, management, and co-workers
- Strong written and verbal communication skills
- Professional appearance and presentation required.
- Meet NHHR background screening requirements. Must have exceptional interpersonal skills to provide our guest with an exceptional experience.
- Have experience in a similar size hotel: (159 rooms). We look for candidates with full-service hotel experience, preferable in an upscale independent hotel.
- Have a keen sense for hiring, training and coaching great people so they can provide top notch service to our guests.
- Dependable, organized and have a positive, can-do mindset. When things don't go as planned, your team can count on you!
- Take ownership of your tasks and feedback from your manager so you can continue to grow.
