Executive Administrative Assistant

Join our mission to create a completely new, 100% digital bank that uses consumer feedback to truly meet customers’ best interests. Jenius Bank, a division of SMBC MANUBANK, and a member of SMBC Group, is being built by a close-knit and fun-loving team of financial services professionals and technology experts who came together for the challenge of building a full-service digital bank from scratch. We’re committed to doing it the right way for the customer and are growing rapidly. To learn more about our relationship to our parent company, visit our website.

The anticipated salary range for this role is between $48,000.00 and $95,000.00. The specific salary offered to an applicant will be based on their individual qualification, experiences, and analysis of current compensation paid in their geography and the market for similar roles at time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC MANUBANK offers a competitive portfolio of benefits to its employees.

Jenius Bank is strategically scaling up a portfolio of products and building extraordinary experiences. In 2023, we launched our first two products reaching $1 billion in deposits and over $700 million in loans, all before Jenius Bank’s first anniversary. We don’t plan to slow down, with ambitious growth plans and the capital necessary to execute a multi-year strategic plan. We have a start-up mindset paired with SMBC Group’s 400 years of history. SMBC Group has more than 150 offices and 86,000 employees worldwide in nearly 40 countries and is committed to creating new business to better serve customers in the rapidly evolving digital environment. Join us on the journey that has caught the attention of the Banking Dive, and more to reinvent banking where smarter banking translates to a richer life.

Summary

The Administrative Assistant will provide administrative support to the staff of a innovative digital bank. The team is building a bank that is truly dedicated to helping customers live a richer life and the team is backed by one of the largest banks in the world.

This is an opportunity to join a fast-paced and exciting new culture where the majority of team-members are working remotely, but still operating as a close-knit team by leveraging the latest technology available for collaboration.

The Administrative Assistant will have the ability to exercise good judgment in a variety of situations, have strong written and verbal communication, administrative, coordination, and organizational skills, and the ability to manage multiple priorities.

This person must be highly organized with the ability to support multiple projects while accomplishing core responsibilities at scale.This role will be in the office located in Scottsdale, Arizona.

Principal Duties & Responsibilties

• Manage multiple calendars, including scheduling and prioritization of meetings, travel, and group projects.
• Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows through on projects to successful completion, often with deadline pressures.
• Successfully completes critical aspects of deliverables with a hands-on approach.
• Serves as a liaison across groups within the business.
• Provides a high touch quality of service within the organization and with external clients.
• Communicates on operations and processes, and when necessary, ensures implementation.
• Drafts and revises memos, emails, agendas, action notes, letters, reports, presentations, and other correspondence to high-quality standards. Serves as the informational hub for team projects.
• Basic research and problem-solving tasks
• Ensures expenses and other administrative tasks are managed and approved promptly.
• Collaborate with other administrative assistants in support on events, projects, and initiatives.
• Takes and delivers accurate messages; responds to requests by gathering and providing information and referring non-routine calls to the appropriate staff.
  
  

Position Specifications

• 2 years of administrative experience
• Outstanding organizational skills with high attention to detail
• Excellent written/verbal communication skills
• A team player’s attitude
• Flexibility and adaptability in the face of changing priorities
• Outstanding people skills, with the ability to effectively interact with all levels of an organization.
• A positive, polished attitude
• Resilience in the face of adversity
• A basic understanding of the banking industry
• Comfort with Microsoft Office products
• A strong sense of urgency and the desire to do the right thing.
• Discretion when dealing with confidential information.
• Experience in Banking/Financial Services is preferred.
  
  

EOE STATEMENT

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.

CCPA DISCLOSURE

Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that SMBC MANUBANK collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at https://www.smbcmanubank.com/privacy/ccpa-disclosure . Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.