Client Service Representative

Job Description

Job Description

Jenks Veterinary Hosptial is seeking a Client Service Representative to join our Reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a full-time position, with a 4 / 10 schedule and availability needed Monday, Tuesday, Thursday and Friday and every other Saturday.

Full-time benefits and compensation :

• Compensation : $12-$14 / hour, based on experience and skillset
• Health package : Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Uniform Allowance
• 6 Paid holidays

Minimum qualifications and skillset :

Over the counter sales

Jenks Veterinary Hospital, nestled in the heart of Jenks, Oklahoma, is dedicated to delivering exceptional pet care services in a compassionate and modern setting. Their experienced veterinarians and dedicated staff offer personalized services to address the unique needs of each furry friend, from routine check-ups and vaccinations to advanced diagnostics and surgical procedures. With a commitment to pet health and well-being, Jenks Veterinary Hospital ensures that every pet receives the highest quality of care, fostering lasting relationships with their owners and the local community.

Salary : $12 - $14