Client Service Representative

Jenks Veterinary Hosptial is seeking a Client Service Representative to join our team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a full-time position, with a 4/10 schedule and availability needed Monday, Tuesday, Wednesday and Friday. Weekends are required on rotation.

Full-time Benefits And Compensation

• Compensation: $10-$12/hour, based on experience and skill set
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off
• Personal pet discount
• Uniform allowance
• 6 Paid holidays
  

Minimum Qualifications And Skill Set

• 1 years client service experience
• Previous veterinary experience is a plus!
• Proficiency in the following skills:
• Over the counter sales
• Strong client communication abilities
• Attention to details with client information
• Friendly and welcoming
• Passionate about patient care
  

Jenks Veterinary Hospital, nestled in the heart of Jenks, Oklahoma, is dedicated to delivering exceptional pet care services in a compassionate and modern setting. Their experienced veterinarians and dedicated staff offer personalized services to address the unique needs of each furry friend, from routine check-ups and vaccinations to advanced diagnostics and surgical procedures. With a commitment to pet health and well-being, Jenks Veterinary Hospital ensures that every pet receives the highest quality of care, fostering lasting relationships with their owners and the local community.