What are the responsibilities and job description for the Import Specialist position at Jenn Nguyen and Friends?
Import Specialist
Location: Cranford, NJ (Multiple Locations)
Pay: $65k - $75k
Who Are We?
We are a leading global importer and exporter committed to providing seamless logistics solutions. With multiple locations, we specialize in air and ocean freight, ensuring efficient and compliant import processes. Our team thrives in a fast-paced environment where collaboration and expertise drive success.
What's in It for You?
- Competitive salary range of $65k - $75k
- Direct hire with long-term career growth opportunities
- Work in a dynamic, international logistics environment
- Collaborate with a team of industry professionals
- Engage in ongoing training and development
What Will You Do?
- Manage and maintain key customer master profiles based on client requirements
- Provide sales support for key import accounts
- Investigate and resolve operational problems efficiently
- Oversee and multitask between ocean and air import operations
- Delegate responsibilities in line with managerial directives
- Ensure team compliance with Operational Data Quality Policies through training and file auditing
- Build strong relationships with clients and serve as an escalation point
- Process import documentation accurately and within required timeframes
- Coordinate with overseas agents to ensure all required documents are received
- Facilitate customs clearance through timely ISF filing and AMS compliance
- Expedite inbound shipments and manage payment approvals
- Perform accurate billing, collections, and dispute resolution
- Collaborate with the Brokerage Department for ISF filings and customs clearances
- Negotiate rates with vendors and provide rate quotations to shippers and agents
- Identify and promote additional business opportunities
- Communicate daily with overseas agents, vendors, and customers
- Perform other duties as required
What Will You Need?
- 3-5 years of experience in the freight forwarding industry
- Expertise in FCL/LCL ocean cargo logistics and documentation
- Strong knowledge of freight forwarding terms, trucker/carrier operations, and NVOCC functions
- Familiarity with Bills of Lading and general import regulations
- Proficiency in CargoWise and experience with ABI, AMS, and ACE systems
- Web tracking capabilities and excellent time management skills
- Strong organizational skills with attention to detail
- Ability to prioritize tasks and work efficiently in a fast-paced environment
- Excellent written and oral communication skills
- Willingness to collaborate and support team initiatives
- Ability to successfully pass a required background check
Salary : $65,000 - $75,000
