What are the responsibilities and job description for the Multilingual Customer Care Associate position at JENOPTIK Smart Mobility Solutions?
We are seeking a highly motivated and detail-oriented Multilingual Customer Care Associate to join our team at JENOPTIK Smart Mobility Solutions.
The ideal candidate will possess excellent communication skills, both written and verbal, and be fluent in English and Spanish.
Responsibilities include:
- Reviewing outgoing transactions for accuracy
- Identifying, documenting, and correcting errors
- Providing a one-stop resolution to customer inquiries
The successful candidate will have a minimum of 2 years prior experience in a similar role and possess intermediate knowledge of Microsoft Office products.
We offer a competitive salary and benefits package, including opportunities for professional growth and development.