What are the responsibilities and job description for the Customer Service and Sales Representative position at Jerry Vestesen District Office?
Job Description
Welcome to Jerry Vestesen Farmers Agency, a dedicated leader in the insurance sales sector right in the heart of Redding, California. We pride ourselves on providing exceptional insurance solutions and maintaining highly positive client relationships. As a Customer Service and Sales Representative with us, you will be at the forefront of client interaction, helping them understand their insurance needs and providing fitting solutions. Embrace this unique opportunity to engage with a supportive community-minded team that values each member’s contribution.
Your role will be dynamic, focusing on excellent sales support and service delivery. We foster a warm working environment where collaboration and innovation are highly valued. By joining us, you will be taking a step towards a fulfilling career within an enthusiastic team committed to professional growth and community service.
Benefits
Paid Time Off (PTO)
Mon-Fri Schedule
Responsibilities
Customer Engagement: Communicate with potential and existing clients to understand their needs and provide personalized advice.
Sales Goals: Meet and exceed sales targets through strategic planning and customer service excellence.
Policy Education: Clearly explain insurance policy details to clients, ensuring they have a comprehensive understanding.
Relationship Building: Cultivate and maintain strong, ongoing relationships with clients to ensure customer loyalty and satisfaction.
Problem Solving: Address client concerns and resolve issues promptly to maintain trust and customer satisfaction.
Collaboration: Work cohesively with team members to ensure smooth operations within the office and exceptional service delivery.
Requirements
Licensing: A valid California Property & Casualty License is preferred.
Experience: Proven experience in sales or customer service, preferably within the insurance sector.
Communication Skills: Strong verbal and written communication skills are essential, with the ability to listen, comprehend, and respond effectively.
Customer Focused: A genuine commitment to delivering exceptional customer service, aiming to exceed expectations consistently.
Adaptability: Ability to thrive in a fast-paced environment and adjust to changing priorities and customer needs.
Technologically Proficient: Familiarity with CRM systems and standard office software.
Relationship Builder: Natural ability to cultivate and maintain relationships both within and outside the organization.
Team-Oriented: Works well as part of a team, contributing to a positive work environment.
Salary : $18 - $26
