Customer Service and Sales Representative

Job Description

Join the Jerry Vestesen District Office as a Customer Service and Sales Representative in the picturesque Lakeport, California. We are a vibrant and welcoming company looking to add enthusiastic individuals to our team who are committed to delivering exceptional service and creating lasting relationships with our valued customers. With the opportunity to work directly on-site, you'll be at the heart of our operations, immersed in a dynamic and supportive environment that fosters growth and development. Our team is dedicated to helping you thrive, ensuring you have all the necessary tools and resources to succeed in your role. If you possess a passion for customer service and sales, paired with a desire to contribute to a collaborative team atmosphere, this is the perfect opportunity for you. Become part of a community that values positivity, engagement, and client satisfaction while supporting your professional journey.

Salary: $18.00 - $24.00 per hour

Benefits

Hourly Base Salary Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Responsibilities

Customer Interaction: Greet and engage with customers in a friendly manner, addressing their queries and concerns promptly.

Sales Support: Assist customers in understanding product offerings and match them with the right products to meet their needs.

Order Processing: Accurately process customer orders and ensure timely delivery.

Complaint Resolution: Handle customer complaints with patience and provide effective solutions to enhance customer satisfaction.

Product Knowledge: Maintain a thorough understanding of company products and services to better assist customers.

Feedback Collection: Gather customer feedback and report insights to the management team to facilitate service improvements.

Requirements

Experience: Proven customer service experience, preferably in a sales environment.

Communication: Excellent verbal and written communication skills.

Problem-Solving: Strong problem-solving skills with the ability to handle challenging situations professionally.

Teamwork: Ability to work collaboratively within a team while also being self-motivated.

Adaptability: Ability to adapt to changing priorities and multi-task effectively.

Tech Skills: Proficiency in using CRM software and other computer applications related to the role.

Enthusiasm: A positive attitude and a willingness to learn and grow within the company.

Company Description
Jerry Vestesen District Office is known for providing great service to every one of our clients, and ensuring they have an exceptional experience with each encounter. Located in Butte, Glenn, Tehama, Yuba, Lake, and Sutter County, our dedicated team is constantly growing and we are always looking for great talent. Apply to our team today!