Branch Manager (Miller)

JCFPL JOB TITLE:Branch Manager

LOCATION: Miller Branch

REPORTS TO: South Regional Branch Manager

CIVIL SERVICE JOB TITLE: Librarian III

STARTING SALARY RANGE: $81,115 - $82,115 per year

FULL-TIME/PART-TIME: Full-Time

WORKWEEK: 9:00 a.m. to 8:00 p.m. (35 hours/week). Evenings and weekends will be scheduled as needed.

APPLICANTION DEADLINE:April 18, 2025

JCFPL is the largest municipal library in the State of New Jersey, with ten locations and growing, and a collection comprising over 2.5 million print and digital items. Our staff of nearly 120 dedicated individuals serves the residents, students, and workers of Jersey City: the largest city in Hudson County, N.J., and the second-largest city in New Jersey.

The staff of JCFPL reflects the cultural and linguistic diversity of Jersey City, which is consistently ranked as the most diverse community in the United States. Collectively, our staff speaks over 16 languages, including English, Spanish, Arabic, Hindi, Tagalog, Gujarati, Marathi, Igbo, Portuguese, and others.

JCFPL is committed to building on our strong foundation and expanding our ability to meet the needs of Jersey City’s growing and increasingly diverse community.

About the Position:

The MillerBranchManager, will oversee the general operations of the library branch.Manage the day to day operations of the library branch, effectively coordinating activities involving routine to complex issues with system-wide impact, like creating staff schedules, adhering to, explaining, and recommending policies and rules to staff and patrons, and overseeing building maintenance; assisting patrons at the circulation desk and with technology; answer reference questions; conduct readers’ advisory; ensure adequate staff is scheduled to run the branch each day.

Job Duties:

• Supervise and train staff; assign tasks and projects to staff and volunteers; train and evaluate staff; counsel and motivate staff; develop staff skills, with continuous assessments to ensure growth; proactively help resolve staff complaints and conflicts; communicating with leadership on issues regarding staff and patrons; help recruit, interview, and onboard new hires
• Coordinate programming for all ages; share program information with Communications team, including photos, blurbs, etc.; collaborate with Program Coordinators to host programming
• Coordinate, prioritize and assign tasks and projects; track and review work progress and activities; set goals for the branch, sharing resources and expertise when possible
• Manage collection development and budget for the branch, including weeding, buying, and shelf-reading the department collection; compile and submit book orders; complete item requests; create displays, special sections, etc. to support collection circulation;
• Prepare and submit reports relating to branch activities, including statistical reports, timesheets, cash reports, and monthly reports; attend meetings and serve on committees as needed; submit timesheets correctly and on time
• Promote good customer service, including some public speaking involving tours and teaching library skills to small groups; effectively handle patron complaints; develop and maintain a positive, helpful and professional approach to the overall community as well as individual library customers; meet the needs of a diverse community
• Network and collaborate with outreach services, educational entities, City departments, and other service agencies to promote services, activities, and goals of the library within the community
• Stay up-to-date of trends and innovations in the fields of technology, management and administration
• Know and develop the building, consistently monitor physical location and work closely with facilities management staff for preventive maintenance
  
  

Required Experience:

• Two (2) years of library experience.
• A Master’s degree in Library or Information Science in a library program accredited by the American Library Association or from a New Jersey college Master’s program in Library Science that has been deemed acceptable by Thomas Edison College.
  
  

Preferred Skills:

• Four (4) years of library experience demonstrating a practical knowledge of library functions, services, terminology, techniques, procedures, and standard tools such as ILS (Integrated Library Systems), shelving arrangements, Dewey Decimal Classification System and equipment, and one (1) year of which must have been in a supervisory capacity
  
  

This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title.

This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship.

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