What are the responsibilities and job description for the Service Department Head position at JESCO, Inc.?
JESCO, Inc. is a premier dealer of heavy construction equipment and technology in the Northeast and Mid-Atlantic regions. We're seeking an experienced Regional Service Manager to join our team.
The ideal candidate will have:
- A highly developed mechanical background in heavy construction or industrial equipment industry.
- Great attention to detail and solid organizational skills.
- Solid teamwork, communications, and interpersonal skills.
- Customer Led approach.
- Proficient with service department operating systems including work order management and OEM warranty processing.
- Budgeting and financial statement management skills.
As our Regional Service Manager, you'll be responsible for leading your team towards achieving revenue and profitability goals, growth objectives, operational excellence, and employee satisfaction. You'll also work with management to bring our service departments into the future by exploring ways to leverage technology to streamline how we service our customers.
