What are the responsibilities and job description for the Line Service Supervisor position at Jet Access?
Title: Line Service Supervisor
Location: Greenfield, IN
Reports to: Assistant FBO Manager
The Company:
Expect it all at Jet Access and our family of companies that provide premier private air travel, charter, aircraft management, sales, maintenance, flight training, airport operation and management.
Our Jet Access family members are the heart of our core values, the center of everything we do and the foundation of our success. As a growing enterprise we are committed to providing you the tools and resources for a long and meaningful career with us.
Expect a safe, positive, fast paced, and growth-oriented environment.
- Expect a culture focused on the wellbeing and happiness of our Team Members and their families.
- Expect to work with a diverse and talented group of aviation professionals.
- Expect your voice to be heard.
- Expect to matter.
Your future success is our priority - Expect it all.
Perks and Benefits:
A generous benefit package, competitive wages, paid vacation and holidays, excellent training programs, and discounted flight training. This is a tight-knit family with a collaborative and social environment. Leadership is compassionate, and transparent, and believes in empowering employees to achieve, not only for the business, but also their own personal success.
Job Summary:
Jet Access is looking for a Line Service Supervisor to join our team! This individual will provide clear communication, be a motivated individual, and help to create a positive safe environment.
Core Schedule:
- Variable – During Airport hours
- On call or evening/weekend/holiday hours required
Day in the Life:
- Parking and marshaling aircraft
- Aircraft towing on ramp and in/out of hangars
- Aircraft fueling
- Safety First Mentality recognizing and practicing all safety policies and procedures.
- Sort, route, load and unload packages from aircraft.
- Operate tugs, trucks, and follow me vehicles (includes providing transport for flight crews and passengers
- Quality Control for Fuel Farms
- Direct and coordinate ramp movement for all arriving and departing aircrafts
- Operation of Point of Sale, including accurate billing to customers. (Location Specific)
- Other Responsibilities includes initiatives to provide concierge level service to our patrons
- Upselling customers to increase revenue at your assigned location
- Coaching and enforcing all Standard Operating Procedures of Jet Access to reduce any potential risk of damage or injury.
- Collaborating with all levels of management within the organization.
- Managing all stacking of aircraft in Jet Access hangars to maximize efficiency and space within our facilities.
- Assisting with all winter weather events at Jet Access; including snow removal, managing line service personnel during events, performing runway/braking inspections, and issuing NOTAMs as needed.
- Assumes other duties and responsibilities that are assigned by Jet Access’s EVP-FBO Facilities, Standards & Compliance/EVP-FBO Operations.
What will make you successful:
- High School Diploma or General Education Degree (GED) equivalent.
- 3 years of line service experience.
- 1 years of leading staff or managing a team.
- Should have a working knowledge of all FBO duties and standards needed to achieve operational excellence.
- Ability to direct and lead a team.
- Excellent problem-solving ability with a calm demeanor and ability to have pinpoint focus when necessary.
- Demonstrates and models strong interpersonal skills.
- Self-starter with excellent organizational skills.
- Demonstrates flexible and efficient time management skills.
- Ability to work without direct supervision.
- Excellent written and verbal communication skills.
- Must regularly lift and/or move up to 50 lbs.
- Must regularly be able to stand for up to 8 hours, while bending, kneeling, stooping, and reaching.
- Willing to work outdoors in all weather conditions.
- Willing to work additional hours on top of your scheduled shift.
- Must possess a valid state Driver’s License.
- Must possess computer knowledge in Microsoft Office.
Jet Access Group and affiliated companies are an Equal Opportunity Employer committed to diversity and inclusion in our workplace. Employment decisions are based solely on the qualifications and merit of the individual candidate and needs of the business, without discrimination on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
