What are the responsibilities and job description for the Office Manager position at Jet-Black of Lakeville and surrounding areas?
Job Overview
We are seeking a dedicated and skilled Office Manager to oversee and coordinate our Lakeville office. The Lakeville office serves Lakeville, Burnsville, Apple Valley, and Rosemount areas with sealcoating and crack filling driveways and parking lots. The office manager's role would include talking to customers to schedule jobs and answer questions they may have. This position will also need to track tickets for crew members and keep a schedule of ones that will be done that week. The ideal candidate is someone who is detail-oriented, accountable, and has strong customer service abilities.
Responsibilities
- Daily office operations.
- Answering phones and checking voicemail.
- Responding to emails.
- Entering jobs into STARS and contacting customer about their jobs.
- Scheduling jobs with customers.
- Keeping track of daily tickets and weekly schedule for the team.
- Review daily tickets with crews as needed.
- Ensure invoices are paid on time. Send reminders to customers if not paid.
- Answer any questions customers may have about the process.
- Keeping track of office supplies and letting necessary person know when they are low.
Experience
- Exceptional communication skills.
- Experience with MAC computers and software.
- Detail oriented.
- Excellent organizational skills and the ability to prioritze tasks.
Join our team as an Office Manager where you can develop additional career and communiation skills. Your position plays a crucial role in the success of the company. You are the first person the customer is in contact with, and a good first impression is a must. Delivering professional service and exceptional communication reflect the values and standards that our customers expect from Jet-Black.
Job Types: Full-time, Temporary
Pay: $20.00 - $25.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- No weekends
Ability to Commute:
- Lakeville, MN 55044 (Required)
Work Location: In person
Salary : $20 - $25