What are the responsibilities and job description for the Retail Team Member and Meat Department Assistant position at Jet Food Stores?
Company Overview
Jet Food Stores is a leading retailer of groceries and other household essentials. Our stores offer a wide range of products, including fresh produce, meats, dairy products, and packaged goods.
Job Description:
The Sales Team Member and Deli Team Member will be responsible for providing excellent customer service, operating cash registers, and maintaining a clean and organized store environment. The ideal candidate will have strong communication skills, be able to work independently, and be comfortable working in a fast-paced environment.
Key Responsibilities:
- Provide exceptional customer service, responding promptly to customer inquiries and resolving issues efficiently.
- Operate cash registers accurately and efficiently, handling cash, credit card transactions, and lottery tickets.
- Maintain a clean and organized store environment, including sweeping and mopping floors, cleaning shelving and racks, and sanitizing restrooms and fast food equipment.
- Stock items on shelves and racks, change syrup boxes, and keep fast food areas stocked with coffee and hot chocolate.
- Rotate stock, pull out-of-date items, and store them in the backroom for supplier credit.
- Stay familiar with products and prices in the store and maintain security protocols, including completing shift check-in procedures, being alert to shoplifting prevention, and practicing good cash control.
- Protect company assets and follow robbery deterrence guidelines.
- Follow the work schedule, report discrepancies, and prepare shift reports as per company guidelines.
Deli Team Member Responsibilities
In addition to the responsibilities mentioned above, Deli Team Members are also responsible for preparing, slicing, cooking, weighing, pricing, serving food, and merchandising deli products. They must inform customers about deli products and services, increase sales through great food presentation, and provide excellent customer service skills and suggestive selling deli merchandise.
Requirements:
- Read, understand, and write English at an eighth-grade level.
- Perform arithmetic calculations at an eighth-grade level to make change, complete shift reports, and account for products during vendor check-in.
- Have sufficient visual acuity to check identification, read labels, recipes, temperature readings, and avoid hazards in the deli area.
- Lift up to 50 pounds, stand or walk for 8-10 hours while cooking and serving customers, and react to fires by using fire extinguishers.
- Work in hot environments around equipment like ovens, fryers, and grills, and cold conditions in coolers and freezers.