What are the responsibilities and job description for the Ramp Operations Manager - Birmingham position at Jet2.com?

Job Description :

At Jet2.com a nd Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday .

We now have a great opportunity for a Ramp Operations Manager to join our Ground Operations Team at Birmingham Airport.

Why join Jet2.com as a Ramp Operations Manager ?

We offer our valued Ramp Operations Manager colleagues a range of benefits including :

Excellent salary plus annual pay review
Management Bonus Scheme
Free Car Parking
Contributory pension scheme
3 x Salary Life Assurance
34 days holiday entitlement per annum (pro rata dependent upon contracted hours)
Cycle to Work Scheme
Career progression opportunities
Employee Assistance Programme including professional counselling
Colleague discounts on Jet2holidays and Jet2.com holidays and flights
Recommend a Friend scheme (£250 for successful referrals)
Many retail discounts on travel and leisure, health, & wellbeing, eating out, shopping & lifestyle

What will you do as a Ramp Operations Manager?

Manage the Ramp Duty Management team and lead the wider Dispatch, Ramp & Baggage Teams at the airport

Be accountable for the achievement of the On Time Performance of our flights

Run the airside operation in accordance with legal and Company requirements

Work closely with our service providers, airport, and head office colleagues to ensure high standards of service delivery and cost management

Support and develop your Duty Management teams, including all aspects o f people management and development

Play a pivotal role as an ambassador of our safety-first culture , making sure your Team drive the culture through every aspect of their work

Work closely with our Station Manager and Front of House Management team to deliver an efficient and friendly service that meets the needs of our customers and promotes our brand values

This is a varied and fulfilling role with significant people and operational responsibility and will play a vital part in ensuring we achieve our On Time Performance, Safety and Customer Satisfaction targets as we are always on hand to help our customers.

This role is available on a 40 hour per week Permanent basis. Working hours are Monday – Friday with flexibility to support the operation as required.

What Skills & Experience will you need?

You will :

Have a proven track record of managing large, multifunctional team s, ideally including Duty Manager level, in a fast-paced Airside environment

Will have the ability to show flexibility a nd forward thinking in challenging operational situations

Be an inspirational leader , who is committed to the development of others and who shares our passion for delivering the highest standards in customer service and safety

Strong operational experience within an airport environment is essential for this role

Have excellent communication skills with exposure to managing and / building relationships with service providers and senior stakeholders

We are seeking adaptable, self-motivated individuals with good time management skills who enjoy working as part of a team .

At Jet2.com we believe in creating memories for our customers and a rewarding career for our employees, so apply today to become a part of our awarding winning team!

Salary : $250

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Ramp Operations Manager - Birmingham

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