What are the responsibilities and job description for the Senior Analyst Flight Operations position at JetBlue Airways?
Position Su m mary :
The Senior Analyst Flight Operations is responsible for aiding in the administration and continuous improvement of the Flight Operations Department programs. This position will work in close coordination with other project related departments with an emphasis on operational efficiencies, supporting the general planning and business needs of the Flight Operations Department by conducting business and schedule analysis, departmental performance reporting and tracking, and budgeting. This position also interfaces with Crew Staffing, Crew Planning, Operations Planning and Analysis and Financial Planning and Analysis. The Senior Analyst is responsible for aiding in the development and implementation of proactive and reactive practices and procedures in our flight operations. This person actively participates in all aspects of projects associated the Flight Operations Department from start to finish, including project team definition, project planning, documentation and coordination when assigned by the Director, Flight Operations Administration in support of Flight Operations business related activities. This role reports to the Director.
Essential Respons i bilities :
Serves as a resource for all programs. projects and duties as assigned by the Director, Flight Operations Administration in support of Flight Operations business related activities
Ensures the Flight Operations Department Leadership and other Department Leadership are apprised of all significant issues and trends
Prepares presentations and assists with data research and analysis
Assist with financial analysis and identifying key opportunities for cost savings
Aid in the continuous development implementation and enhancement of JetBlue’s Flight Operations Department programs
Work with multiple departments to ensure accurate coding of departmental expenses
Act as primary liaison with Crew Services (specifically, pilot staffing, bid divisors, and reserve minimums)
Assist Flight Operations leadership with ad-hoc projects, research, and development of solutions and communications plans
Conduct financial and operational modeling to provide Senior Leadership with decision support
Other duties as assigned
Minimum Experience and Qualifications
High School Diploma or General Education Development (GED) Diploma
Three (3) years’ experience with a Part 121 carrier
Familiarity with federal regulations pertaining to U.S. scheduled domestic air carrier operations
Training and aviation experience in quality assurance auditing or internal evaluation
Exceptional verbal, written and interpersonal communication skills
Proven ability to build relationships both internally and externally
Proficient in financial, quantitative and analytical skills
Ability to manage multiple projects simultaneously
Ability to craft and deliver key messages through presentations and reporting to senior leadership
Available for occasional overnight travel (10%)
Experience with Microsoft Office suite
Experience with managing a budget
Must pass a pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship
Preferred Experience and Qualification
Bachelor's degree in Aviation Science, Aviation Management, Business, Economics or other related field of study
Five (5) years’ experience in budgeting, planning, analysis and / or finance or related field
Knowledge of technology fundamentals and concepts (Microsoft and TIBCO Spotfire technologies preferred)
Knowledge of JetBlue's Business Units and Flight Operations disciplines and interdependencies
Exceptional project management skills
Excellent verbal and written communication skills
Highly organized
Crewmember Expectations
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety and / or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.
Equ i pme nt
Computer and other office equipment
W ork Environment
Traditional office environment
P h ys i ca l Eff ort
Generally not required or up to ten (10) pounds occasionally, 0 pounds frequently (Sedentary)
Compensation :
The base pay range for this position is between $56,500.00 and $103,100.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.
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