Dock Manager

The location manager is responsible for overseeing all day-to-day operations at the assigned operation. As the link between the dock and the district manager, the role is of high importance to secure the functionality of the operation of the company. The duties include tasks that aim to increase effectiveness and to build a solid structure for the dock itself. The Dock Manager shall be mindful of service— to ensure that we provide the best member experience possible.

• Responsible for overseeing day-to-day operations at the assigned location.
• Acts as a leader and role model for team and associated tasks
• Primary point person for member interaction
• Responsible for cleanliness of assets and overall location
• Working in conjunction with Director of Operation to create and manage scheduling
• Working in conjunction with Director of Operation for recruiting and hiring activities
• Ensure all employees are completing thorough inspections of assets and all damages
• Ensuring location is covered with adequate staff
• Inventory management for assigned location
• Responsible for reporting all internal maintenance and service needs to appropriate team
• Logging and reporting all corrective actions to Director of Operation (i.e. showing up late, inappropriate use of vessels, inappropriate interaction with members etc.)
• Responsible for making any staffing adjustments due to inclement weather or low reservation volume
• Enforce employee conduct and rules
• Ensure implementation of new rules and processes are being followed at the dock.

Requirements

• Knowledge of the Naples Market
• 5 Years of Leadership Experience
• Strong Communication Skills: Demonstrated ability to effectively communicate with both direct reports and senior leadership.
• Maritime Industry Experience: Preferably with a focus on member/customer service (negotiable for strong candidates meeting other criteria).
• Attention to Detail: Ability to manage tasks with precision and accuracy.
• Adaptability: Comfortable navigating change and handling dynamic environments.
• Process Improvement: Proven track record of identifying inefficiencies and implementing effective solutions.

It’s expected that the location manager shall attain a management role where decisions are to be focused on the overall effectiveness at the location. The location manager will be held accountable for faulty operations of which having trustworthy and conscientious employees at dock positions is of high importance.

The role will require bold decision making and leadership skills to motivate staff and maintain high level quality at the docks.

Boating experience preferred, management experience required. Previous marina and/or dock experience a plus!'

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Schedule:

• 10 hour shift
• 8 hour shift
• Weekends as needed

Experience:

• Management: 2 years (Required)

Work Location: In person

Salary : $50,000 - $60,000