Cashier/Sales Associate

JOB TITLE: Cashier DEPARTMENT: Front End PURPOSE Provides prompt, efficient and friendly customer service. Operates a cash register and all the duties which correspond to this activity. WORKING RELATIONSHIPS: Accountable and Reports to: Store Director, Asst. Store Director, Front End/Service Manager, Asst. Front End/Service Manager PRIMARY JOB FUNCTIONS: * Provides prompt, efficient and friendly customer service by exhibiting caring concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the associate’s designated department or elsewhere in the store. * Genuinely thanks each customer and invites them back. * Assists customers by: (examples include) o escorting them to the products they’re looking for o securing products that are out of reach o loading or unloading heavy items o making note of and passing along customer suggestions or requests o performing other tasks in every way possible to enhance the shopping experience. * Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. * Operates cash register accurately and scans all products. * Redeems promotional coupons, WIC checks and rain checks; receives cash, checks, and EBT/EFT transactions; counts back change, issues receipts and Catalina coupons. * Changes register tape and ribbons as necessary. * Places merchandise in bags and or cart in a neat, organized fashion. * Assists courtesy clerks as needed. * Answers customer questions and concerns and follows-up with appropriate personnel. * Understands and follows local, state, and company policies on sales of tobacco and liquor. * Ensures compliance with local, state, and federal guidelines regarding WIC and EBT (Link). * Required to know value, look-up numbers, department numbers, and features of items for which money is received. * Perceives immediate surroundings for customer needs and problems for store safety and security. * Communicates clearly and distinctly on the intercom or telephone system. * Reviews weekly store ad to note price changes and sale items. * Keeps register area clean and adheres to “5S” standards, ensures adequate supplies are ready and available, and helps maintain the store appearance. * Understands and practices proper sanitation procedures and ensures the work area is always clean and neat. * Maintains strict adherence to department and company guidelines related to personal hygiene and dress. * Adheres to company policies and individual store guidelines. * Reports to work when scheduled and on time. * Protects associates and customers by removing potential hazards from the sales floor and parking lot in a timely manner. Updated 6/2011 SECONDARY JOB FUNCTIONS: (These are considered occasional in nature) * Retrieves grocery carts from the parking lot. * Assists in other areas of store as permitted by Collective Bargaining Agreement(s). * Performs other job related duties and special projects as required. SKILLS AND ABILITIES REQUIRED TO PERFORM JOB: (Physical demands outlined on attached PAR sheet) * Must have the ability to solve practical problems and deal with multiple variables as they are presented. * Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages. * Have the ability to understand and follow written, verbal or demonstrated instructions, write identifying information, and request supplies verbally or in writing. * Visual requirements include vision from less than 20 inches to more than 20 feet with depth perception, and field of vision. * Must be able to work shift varying in length and times, including nights, weekends and holidays. WORKING CONDITIONS: The duties for this position are normally conducted in a store environment. May occasionally be required to work outdoors. Exposure to cleaning chemicals. There is significant responsibility to maintain customer service levels and handle multiple priorities. This is a fast paced work environment where stressful situations are encountered. EQUIPMENT USED TO PERFORM JOB: Cash registers, cardboard/trash compactor, calculator, telephone, intercom, cart strap. CONTACTS: Has daily contact with customers, co-workers, suppliers/vendors, and the general public. The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification; they are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person so classified.

Job Type: Part-time

Pay: From $14.05 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Work Location: In person

Salary : $14