What are the responsibilities and job description for the Jewelry Intake Repair Associate position at Jewelry Expressions?
Job Overview
Jewelry Expressions is seeking a skilled and extremely detail-oriented Jewelry Intake Repair Associate to join our team. The ideal candidate will be responsible for one on one contact with the customer to determine their repair needs, use gold tester, diamond tester, generate repair job ticket into quickbooks, call customers at completion. In addition, candidate must be self confident in assisting with selling jewelry & jewelry products, setting up jewelry and returning to safe at each end of day. This role requires an individual with kindness, patience and the ability to multitask in a high volume jewelry retail enviroment. Other aspects of job duties include and not limited to dailey cleaning of jewelry.
Jewelry Expressions is a local and family owned jewely store that gives God all the glory for the passion and vision in our sucess.
Duties
- Diagnose issues with equipment and devices to determine the necessary repairs.
- Communicate effectively with customers to explain repair processes and provide updates.
- Ensure that all tools and work areas are kept clean and organized.
- Collaborate with team members to improve repair processes and customer satisfaction.
- Provide support in stock management by ensuring necessary items are available for aspects of job area.
Skills
- Excellent phone etiquette for communicating with customers regarding their repair needs.
- Ability to communicate clearly and effectively with both customers and team members.
- Sales skills, including upselling services or products related to the jewelry industry.
- Basic math skills for calculating costs of repairs and managing cash handling tasks.
- Proven ability to sell services or products effectively while maintaining customer satisfaction.
- Join our team as a Intake Repair Sales Associate where your expertise will contribute significantly to our commitment to quality service!
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Health insurance
- Paid time off
Shift:
- Day shift
Ability to Commute:
- Cornelia, GA 30531 (Required)
Work Location: In person
Salary : $15 - $20