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Adult SMI Case Manager (Phoenix)

Jewish Family & Children's Service of Arizona
Phoenix, AZ Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 3/19/2025

Overview

  • Central Phoenix Clinic

Adult SMI Case Manager :   The Adult Case Manager (ACM) provides ongoing case management services to members designated as Seriously Mentally Ill (SMI) who are receiving ongoing behavioral healthcare.

Responsibilities

  • Performs duties out in the community and is expected to provide transportation, when necessary, to members and coordinate transportation services, as appropriate.
  • Coordinates services for behavioral health and coordination of care with physical health care providers.
  • Maintains communication, coordination, and connections with all Clinical Team participants.
  • Ensures implementation of “transition to adulthood” referrals.
  • Understands and navigates the rights of the patient regarding access to treatment, appeals, and complaint processes instituted by the Mercy Care RBHA.
  • Communicates with other staff as necessary to ensure coordination and follow-through for clients needing primary care services.
  • Performs out-of-office case management services and administrative tasks in accordance with agency procedures and the Arizona Principles for working with SMI clinical teams.
  • Qualifications

  • Minimum High School Diploma and quality experience in the behavioral-health field; Bachelor's Degree in a human services field preferred.
  • Working knowledge of common and uncommon mental & behavioral health disorders, including Schizophrenia, Bipolar Disorder, Major Depressive Disorder, PTSD, Personality Disorders, Substance Abuse Disorders, etc.
  • Ability to acquire a Level 1 Fingerprint Clearance Card, without restrictions
  • AZ Driver's License and Valid Auto Insurance
  • MVR matching JFCS driving guidelines
  • Reliable Transportation
  • Spanish-English bilingual preferred; Pay Differential offered.
  • Benefits of Working with JFCS :

  • Lucrative Performance Bonuses Per Quarter, in addition to normal salary.
  • Generous Employee Referral Bonuses for both the new-hire and the referring employee.
  • Bonus Programs for both full-time and part-time employees.
  • FREE Primary HealthCare to all employees and every member of their household, regardless of relationship. This includes virtual doctor's visits, physicals, lab tests, x-rays, vaccinations, prescriptions, and telehealth.
  • Bilingual (Spanish-English) Salary Differential.
  • Flexible Scheduling and Telehealth Flexibility for many positions.
  • 401(k) Retirement Plan, with Company Match
  • Tuition and license / certification reimbursement.
  • Professional development and career growth opportunities.
  • Clinical Supervision for Independent Licensure
  • Generous paid time-off / sick time allocations
  • Comprehensive Employee Benefits package, including medical, vision, dental, & more.
  • Wellness Coaching
  • Employee Assistance Program
  • Eligibility for Loan Forgiveness Programs in many positions.
  • Salary : $21

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