Refugee Mental Health Manager

Position Summary:

Responsible for providing professional leadership and program management for the Refugee   Mental Health Team. This includes providing guidance of the daily operations of the Refugee Mental Health Program (RMH)   in close collaboration with the Operations Manager, Clinical Supervisor, and Director of Mental Health. This position will carry a small client caseload and manage all grants within the Refugee Mental Health Program. 

Please attach your resume along with a cover letter letting us know why you are the right person for this position.

Hiring Range: $78,000 - $88,000

Responsibilities:

•  Assist in training and evaluating staff to maintain quality care within the Refugee Mental Health program.
•  Direct the day-to-day operations of the program and implement programmatic and administrative policies and procedures to attain program goals and objectives.
•  Facilitate budget planning and implementation.
• Complete performance evaluations in collaboration with the clinical supervisor and provide appropriate coaching to ensure employees perform at satisfactory levels.
• Provide clinical services and case management to refugee clients.
•  Make programmatic and administrative recommendations aligned with the agency/program goals and objectives and implement improvements as needed.
• Manage all related grants and reporting for the RMH team.
• Facilitate Team meetings and oversee/coordinate psychiatric medication management with a consulting psychiatrist.
•  Provide supervision and support to RMH Refugee Systems Navigator, RMH Administrative Assistant, therapists, and interns.
•  Promote cooperative working relationships and a positive team atmosphere.
• May manage or assist with RMH referrals.
• Oversee the interview and hiring process.
• Oversee and monitor productivity standards.
• Facilitate chart compliance along with the Operations Manager and Clinical Supervisor.
• Serve on agency committees, working groups, and other community bodies as assigned.

Other:   

Duties as assigned.

Education:

• Master’s Degree in Social Work, Psychology, Or Counseling Psychology.
• License required: LCSW, LPS, LMFT, Psy.D, PhD

Experience:

• Minimum of 3 years of experience in trauma-informed behavioral health services.
• Experience in program management and staff supervision.
• Strong organizational skills and ability to manage multiple program components.
• Commitment to serving diverse populations, particularly refugees and trauma survivors.
• Ability to adapt program components to consider the cultural specifics and behavioral health needs of individuals and families.

Other:

• Microsoft experience is preferred. 
• Medicaid and Medicare billing knowledge is a plus.
• Bilingual is a plus.
• Ability to work some evenings.
• Ability to relate effectively with clients from diverse cultures.

COVID-19 considerations: Must be fully vaccinated for COVID-19 (proof required), subject to legally required exemptions.

Agency Overview: JFS is a nonprofit human services organization that serves anyone in need – regardless of their circumstances or religious beliefs. We believe in a shared responsibility to support impactful changes throughout our community.

Founded over 150 years ago, we currently offer more than 30 programs and services, including food security, housing stability, mental health counseling, aging care, employment support, and disability services. JFS takes a holistic approach, assessing the various needs of the individual or family and providing the appropriate services all from one organization. We continuously evaluate the evolving challenges of our community and adapt or develop programs that respond to the resulting needs.

We are very proud of our work culture, including recently completing a Diversity, Equity, and Inclusion assessment. JFS offers competitive pay and benefits, including medical, dental, vision, health savings account, flexible spending account, Legal/ID Theft, supplemental insurances, agency-paid Life/LTD, Employee Assistance Programs, 401(k), 19 paid holidays, and a generous leave program. JFS is an Equal Opportunity Employe