What are the responsibilities and job description for the Bilingual Medical Receptionist position at JEWISH FAMILY SERVICE OF DALLAS INCORPORATED?
Job Details
Description
This vital role at the medical clinic provides support to the medical staff by providing caring, personalized and efficient handling of patients, medical records, and supply management. This position:
- Makes a huge difference in others' lives
- Answers and routes incoming phone calls, greets patients, and provides general assistance in Spanish or English, providing excellent customer service
- Processes patient registration and consent documents
- Verifies demographics and insurance, properly documenting in the electronic health record
- Collects and process co-pays and other patient payments and performs daily closeout process
- Checks patients out and makes appointments as indicated
- Assists with referrals and authorizations
Qualifications
- Bilingual in Spanish and English is required
- Excellent verbal and written communication
- Proficiency in EHR systems, and MS Office
- Working knowledge of Medicaid, Medicare and private insurance policies and procedures
- Ability to multi-task and manage time and projects well
JFS provides equal employment opportunities without regard to race, religion, ethnicity, age, sex, national origin, sexual orientation, gender identity, disability and veteran status, except in the case of those positions in which religion is, in the opinion of JFS, an essential factor. Employment opportunities include but are not limited to recruitment, employment placement, promotion, demotion, transfer, termination, compensation, use of facilities and participation in JFS sponsored events.