Position Title : Employment Services Case Aide
Organization : Jewish Family Service of San Diego
Department : Refugee Resettlement
Position Type : Full-Time (37.5 hours / week), Non-Exempt
Work Setting : Fully Onsite
Reports To : Employment Program Manager
Pay Rate : $23 / hour
Total Compensation :
In addition to standard pay, compensation for this position includes :
- Comprehensive, low-cost healthcare coverage for employees
- Generous employer 401(k) contributions
- Employer-covered life insurance
Time Away from Work :
Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include :
Paid vacation time and sick leave15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays2 Wellness Days to be taken any time during the year to support employees’ mental wellnessPosition Overview :
JFS is looking for a compassionate, mission-driven individual to join the Refugee Resettlement team as the Employment Services Case Aide. In this role, you have the opportunity to use your second language skills and administrative support experience to make a meaningful difference in your community and help change lives across San Diego. The Employment Case Aide plays an integral role on the team and supports the entire agency collaborating with employment staff to connect newly arrived refugees with employment programming. This support position provides direct service to clients, completes administrative duties, and assists in case management. This position reports directly to the Employment Program Manager and works closely with the Employment team and the rest of the Refugee Resettlement team.
Responsibilities :
Collaborate with team to provide employment services to newly arrived refugee clientsPresents weekly workshops on various topics as part of ongoing employment education and acculturation training in English and second language Arabic or Haitian-CreoleProvides culturally competent case management support to ensure highest level of culturally appropriate service to diverse client populationResponsible for data inputting, compiling reports and other administrative duties as assignedCompletes appropriate documentation for services and activities following program guidelinesDevelops and assists in maintaining employer and community partnerships, acting as a representative of JFSSD while in the communityConducts services in the field, transporting clients to appointments, serving as advocate and providing wrap-around servicesServing as main staff person for in-field services, spending 3 days per week in fieldCollaborates with Haitian Services Coordinator to provide follow up with virtual interpretation support and follow ups as directedActs as a collaborative team player with a can-do attitude, flexibility in a busy office environment, and possess quick critical thinking ability to identify creative solutions to complex challengesOther duties as assignedSkills / Abilities That are a Must-Have :
Second language fluency in Haitian-Creole or Arabic requiredHigh School or GED equivalentValid California Driver’s License and operating vehicle with insuranceExcellent written and oral communication skills including the ability to diversify approach when working with diverse communitiesProven customer service skills and ability to provide conflict resolutionStrong organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines; strong attention to detailExcellent problem-solving skills and the ability to prioritize tasks and manage time effectively.Proficient in Microsoft Office applications and ability to navigate other databasesSkills / Abilities We’d like you to Have :
High school diploma or equivalent GED, or some college, bachelor’s degree desirableAdministrative support experience is helpfulAdditional information required Upon Hire :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsWhile performing the duties of this job, the employee is regularly required to sit, talk, and listen. The employee frequently is required to stand; walk; use hands and arms to finger a keyboard, handle papers and reach for the phoneThe noise level is moderate, so concentration and good hearing are requiredImportant Notice :
Incomplete submissions will not be considered. Please, no phone calls. Please, principals only. Please, local candidates only (relocation is not provided).
About Jewish Family Service of San Diego
Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community. For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving. At Jewish Family Service, we believe our employees are the backbone of our Agency. We strive to ensure that each employee is treated with dignity and respect. Our goal is your success. Come work at JFS and be our partner in Moving Forward Together. To learn more about JFS, please visit jfssd.org.
Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Salary : $23
