Insurance Customer Service

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.

We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to:

• Establish customer relationships and follow up with customers, as needed
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Use a customer-focused, needs-based review process to educate customers about insurance options
• Maintain a strong work ethic with a total commitment to success each and every day

• Develop new service opportunities with both existing and new clients

Benefits:

• Base pay plus a very competitive commission program (based on experience and production)
  
• Opportunity for growth within the agency.
• Outstanding preparation if you aspire to be a State Farm agent in the future

Requirements:

• Property & Casualty license (must be able to obtain)
• Life & Health license (must be able to obtain)
• Sales and or Customer Service Experience (preferred)
• Enthusiasm and belief about the role insurance and financial products play in people’s lives
• Proven track record of trustworthiness, dependability and ethical behavior
• Excellent communication skills: written, verbal and listening
• Must be awesome at opening doors and getting appointments from a cold start

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.