What are the responsibilities and job description for the Bilingual Automotive Sales Associate position at Jimmy Britt Chevrolet?
About Our Internet Sales Team
At the heart of everything we do, our internet sales team keeps our customers happy. With multiple Dealer of the Year awards in Georgia under our belt, we're proud to offer an exceptional customer experience.
Why Work at Jimmy Britt?
We believe in hiring great people and investing in their future. Our employees genuinely care about one another, and we foster a great team environment at our customer-centric General Motors dealership.
Your Role
You will be responsible for handling online inquiries from today's researched consumers and assisting them throughout their purchase. You'll work with our excellent management team to deliver exemplary customer service, developing long-lasting relationships with both coworkers and customers.
Responsibilities:
- Handle high lead volumes with customer-first empathy and common sense.
- Determination to deliver an exceptional customer experience following a multi-media-rich, progressive sales communication process.
- Achieve success and customer service and sales goals with good closing percentages and high CSI.
- Respond promptly to email inquiries in a professional manner.
- Aid customers in the vehicle buying experience using product knowledge and expertise.
- Maintain high moral and ethical standards, conducting yourself with honesty and integrity.
- Understand the intricacies of an entirely online car buying experience.
Requirements:
- Superior communication skills, both oral and written.
- Outstanding organizational skills.
- Ability to make a friend.
- Familiarity with social media and video technology is a plus.
- Process-oriented mindset.
What We Offer:
- Paid training and ongoing development opportunities.
- Competitive compensation package with high earning potential.
- Excellent medical, health, dental, and vision insurance packages.
- Matching 401k contributions.
- Industry-leading technology, process, and products.