What are the responsibilities and job description for the Team Lead for Customer Experience position at Jimmy John's - Pleasant Grove (Drive Thru)?
Job Overview
As a shift supervisor at Jimmy John's in Pleasant Grove, you will be responsible for resolving issues promptly and providing assistance when needed. In the manager's absence, you will oversee team members to ensure exceptional customer satisfaction.
Key Responsibilities:
- Efficiently resolve customer complaints
- Lead team members during shifts to maintain high standards of customer satisfaction
Requirements:
- Prompt problem-solving skills are essential
- Excellent leadership abilities are necessary to lead team members
- Strong communication skills are required to effectively interact with customers and team members
Salary: $45,000 - $60,000 per year
Benefits and Opportunities:
The role offers a competitive salary, opportunities for growth and development, and a dynamic work environment that values teamwork and customer satisfaction.
Salary : $45,000 - $60,000
