Demo

Client Success Specialist - Personal Lines

JL Connects
Bridgewater, MA Full Time
POSTED ON 4/21/2025
AVAILABLE BEFORE 5/20/2025

Are you looking for a challenging role where you can utilize your skills and experience? As a Client Success Specialist - Personal Lines at JL Connects, you will have the opportunity to work with a diverse client base and develop strong relationships with them.

Key Responsibilities:

  • Service clients via calls, emails, mail, and office visits as needed
  • Write new Personal Lines policies for existing clients
  • Discuss and advise clients on policy coverage recommendations
  • Conduct account rounding by offering quotes for other lines of insurance
  • Review renewal policies, make suggestions to clients, and remarket if necessary

Qualifications:

  • P&C Licensed
  • 2-3 years of Personal Lines insurance experience preferred
  • Prior Customer Service experience required
  • Proficiency in Microsoft Office Suite
  • Exceptional organizational skills
  • Experience with Vertafore AMS360 Management System

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