What are the responsibilities and job description for the Events Program Coordinator - Amazon Meetings and Events position at JLL?
real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!
Client Expectations
Completion of a Non-Disclosure Agreement confirming understanding of highest level of confidentiality required to work on behalf of Amazon.
The backbone of our success will be JLL's ability to provide Amazon Global Real Estate and Facilities (GREF) with professional JLL employees that take ownership and are inspired by this dynamic environment.
To provide best in class facilities operations services within the Amazon culture that is focused on employee as customer. Infuse JLL methods and standards with Amazon's to establish consistency across Global Real Estate & Facilities (GREF). Maximize value of facilities operations through focus on life cycle extension, quality assurance, cost control & savings, while delivering a high level of service from all vendor and management partners.
Job Overview / Summary Description
Reporting to the Assistant Events Manager, the Events Coordinator works closely with internal vendors and key stakeholders to facilitate and support local Amazon events taking place in key buildings within Amazon corporate offices.
Amazon is a fast paced, demanding corporate environment and JLL is here to provide professional, service excellence. The Events Coordinator reports to the regional Assistant Events Manager and responds to customer requests and inquiries to ensure on-site events are executed smoothly and professionally.
Responsible for the coordination of resources to ensure spaces are cleaned, set and ready for events. Committed to event related projects such as documenting trends, recognizing opportunities for process efficiencies, and improving policies and procedures related to internal events and spaces.
Primary Duties / Essential Job Functions
Processing event requests and corresponding with Amazon customers
Coordinating and leading planning and walkthrough meetings with customers and vendor partners
Disseminating information to large audiences, including alerting building occupants and vendors of event-related impacts
On site coverage and troubleshooting during high impact events to ensure successful event operations
Organizing and compiling event data metrics
Creating and maintaining standardized event documents
Responding to and acting on customer feedback
Creates and updates documents to track metrics, clarify procedures, provide information, organize team tasks, and others as needs arise
Supports and maintains good inter-vendor communications between Facilities, Catering, AV, Reception, Janitorial and Engineering as requested
Assisting in the planning and hosting of the occasional GREF-related event as needed
Other duties as assigned in support of Events Program Manager
Experience / Skills
Essential Knowledge and Skills:
Ability and attentiveness to multi-task
Interact with employees, visitors and contractors with poise and diplomacy
Apply principles of rational systems and deal with a variety of concrete variables in situations where only limited standardization exists
Interpret instructions in written, oral, diagrammatic or schedule form
Possess initiative to assume additional responsibilities
Set priorities and meet deadlines
Advanced competence with a variety of software including MS Word, MS Excel, MS Outlook, and other requested software programs
Perform basic business math such as compute discount, interest, percentage and profit/loss
Communicate effectively both verbally and written
Possess excellent grammar and proofreading abilities
The ideal candidate will have excitement for helping to build and maintain event support
Experience
3 years' experience in event coordination or event administrative support
3 years' experience in facilities management a plus
Must be proficient with Microsoft Office
Microsoft Visio or CAD experience preferred
High level of accuracy and attention to details
Positive, professional, customer-service oriented personality
Excellent interpersonal and communication skills
Ability to work independently, at times, with little direction
Education
Bachelor's Degree or equivalent 4 years of experience preferred
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!
Client Expectations
Completion of a Non-Disclosure Agreement confirming understanding of highest level of confidentiality required to work on behalf of Amazon.
The backbone of our success will be JLL's ability to provide Amazon Global Real Estate and Facilities (GREF) with professional JLL employees that take ownership and are inspired by this dynamic environment.
To provide best in class facilities operations services within the Amazon culture that is focused on employee as customer. Infuse JLL methods and standards with Amazon's to establish consistency across Global Real Estate & Facilities (GREF). Maximize value of facilities operations through focus on life cycle extension, quality assurance, cost control & savings, while delivering a high level of service from all vendor and management partners.
Job Overview / Summary Description
Reporting to the Assistant Events Manager, the Events Coordinator works closely with internal vendors and key stakeholders to facilitate and support local Amazon events taking place in key buildings within Amazon corporate offices.
Amazon is a fast paced, demanding corporate environment and JLL is here to provide professional, service excellence. The Events Coordinator reports to the regional Assistant Events Manager and responds to customer requests and inquiries to ensure on-site events are executed smoothly and professionally.
Responsible for the coordination of resources to ensure spaces are cleaned, set and ready for events. Committed to event related projects such as documenting trends, recognizing opportunities for process efficiencies, and improving policies and procedures related to internal events and spaces.
Primary Duties / Essential Job Functions
Processing event requests and corresponding with Amazon customers
Coordinating and leading planning and walkthrough meetings with customers and vendor partners
Disseminating information to large audiences, including alerting building occupants and vendors of event-related impacts
On site coverage and troubleshooting during high impact events to ensure successful event operations
Organizing and compiling event data metrics
Creating and maintaining standardized event documents
Responding to and acting on customer feedback
Creates and updates documents to track metrics, clarify procedures, provide information, organize team tasks, and others as needs arise
Supports and maintains good inter-vendor communications between Facilities, Catering, AV, Reception, Janitorial and Engineering as requested
Assisting in the planning and hosting of the occasional GREF-related event as needed
Other duties as assigned in support of Events Program Manager
Experience / Skills
Essential Knowledge and Skills:
Ability and attentiveness to multi-task
Interact with employees, visitors and contractors with poise and diplomacy
Apply principles of rational systems and deal with a variety of concrete variables in situations where only limited standardization exists
Interpret instructions in written, oral, diagrammatic or schedule form
Possess initiative to assume additional responsibilities
Set priorities and meet deadlines
Advanced competence with a variety of software including MS Word, MS Excel, MS Outlook, and other requested software programs
Perform basic business math such as compute discount, interest, percentage and profit/loss
Communicate effectively both verbally and written
Possess excellent grammar and proofreading abilities
The ideal candidate will have excitement for helping to build and maintain event support
Experience
3 years' experience in event coordination or event administrative support
3 years' experience in facilities management a plus
Must be proficient with Microsoft Office
Microsoft Visio or CAD experience preferred
High level of accuracy and attention to details
Positive, professional, customer-service oriented personality
Excellent interpersonal and communication skills
Ability to work independently, at times, with little direction
Education
Bachelor's Degree or equivalent 4 years of experience preferred
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
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