What are the responsibilities and job description for the Facilities Manager position at JLL?
The Facilities Manager is responsible for managing the day-to-day client activities for the assigned facilities or properties in the client's portfolio. The candidate must be able to organize and prioritize multiple tasks, effectively manage through stressful situations, and consistently make effective, high quality decisions; must understand complex client and customer relationships and develop open, effective and consistent communication with client and customer representatives. The candidate will have overall responsibility for site budgets, accounting and finance, maintenance and operations, and contract services.
RESPONSIBILITIES
Proactively manage all facility services in accordance with JLL account and client standard processes and procedures, ensuring superior customer satisfaction.
Develop and manage facilities operating and capital budgets for the assigned portfolio, proactively track variances and manage within target.
Achieve cost savings through maximizing utilization of suppliers, preferred vendors/contractors and identify additional efficiency opportunities, consistent with client goals.
Develop and manage a high performing facilities team of diverse skilled tradesmen and professionals.
Coordinate the operational aspects of the property in a manner, which protects, maintains and improves the value of the client's assets.
Ensure all site management and operations practices are in compliance with JLL and client standards.
Perform monthly reporting, forecasting and asset management on all sites.
Implement preventive, ongoing and anticipated maintenance/repair programs.
Develop multi-year capital improvement project plans and manage the process to complete the capital projects.
Manage third-party vendor contracted services as required, including periodic bidding and insurance updates.
Monitor performance per scopes of work and contractual agreements.
QUALIFICATIONS
Bachelor's degree or equivalent facilities or property management experience.
5 years of facilities management or operations experience. Knowledge of building systems, HVAC, electrical, mechanical and services, required.
Certified Facility Manager (CFM) or other professional licenses or certification a plus.
Superior client relationship management skills.
Strong supervisory and people management skills.
Ability to plan and manage financials within budget and time constraints.
Experience with managing multiple vendors and small capital projects.
Computer proficiency with MS Office and Computerized Maintenance Management System (CMMS).
Excellent interpersonal, communication and organizational skills.
Understanding commercial leases, routine accounting methods, and trade union protocols,
Travel to sites within assigned area required.
On call 24/7
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
RESPONSIBILITIES
Proactively manage all facility services in accordance with JLL account and client standard processes and procedures, ensuring superior customer satisfaction.
Develop and manage facilities operating and capital budgets for the assigned portfolio, proactively track variances and manage within target.
Achieve cost savings through maximizing utilization of suppliers, preferred vendors/contractors and identify additional efficiency opportunities, consistent with client goals.
Develop and manage a high performing facilities team of diverse skilled tradesmen and professionals.
Coordinate the operational aspects of the property in a manner, which protects, maintains and improves the value of the client's assets.
Ensure all site management and operations practices are in compliance with JLL and client standards.
Perform monthly reporting, forecasting and asset management on all sites.
Implement preventive, ongoing and anticipated maintenance/repair programs.
Develop multi-year capital improvement project plans and manage the process to complete the capital projects.
Manage third-party vendor contracted services as required, including periodic bidding and insurance updates.
Monitor performance per scopes of work and contractual agreements.
QUALIFICATIONS
Bachelor's degree or equivalent facilities or property management experience.
5 years of facilities management or operations experience. Knowledge of building systems, HVAC, electrical, mechanical and services, required.
Certified Facility Manager (CFM) or other professional licenses or certification a plus.
Superior client relationship management skills.
Strong supervisory and people management skills.
Ability to plan and manage financials within budget and time constraints.
Experience with managing multiple vendors and small capital projects.
Computer proficiency with MS Office and Computerized Maintenance Management System (CMMS).
Excellent interpersonal, communication and organizational skills.
Understanding commercial leases, routine accounting methods, and trade union protocols,
Travel to sites within assigned area required.
On call 24/7
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
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