What are the responsibilities and job description for the Manager, Occupancy Planning Projects Team position at JLL?
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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
The Manager for the Occupancy Planning Projects team will play a crucial role in developing occupancy strategy solutions and leading project engagements. The role oversees variable team members that execute short- to mid-term projects for a wide variety of real estate clients.20-25% travel is possible for this role. This is a hybrid role and needs to be based out of a JLL office.
This role will report to the Regional Lead for the Occupancy Planning Projects Team. The successful candidate will have a strong combination of Workplace and/or Occupancy Planning experience and the ability to manage workload for a regionally dispersed team.
RESPONSIBILITIES:
Relationship Management / Delivery:
Maintain strong working relationships with key clients.
Serve as Project Manager for strategic projects, including client engagement management as needed.
Oversee project financial status and invoicing.
Act as an escalation point for delivery issues.
Manage consistent delivery of Workplace & Occupancy Planning and ensure high level of execution and client satisfaction.
People Management:
Responsible for employee management including: onboarding, leading, developing, and mentoring team members, as well as HR-related activities such as PTO and leave requests.
Manage direct reports and provide oversight/influence over additional staff as needed for successful project execution.
Promotes a culture focused on clients, people and teamwork, accountability, continuous improvement and innovation.
EXPERIENCE & REQUIREMENTS:
Bachelor's degree required
7 years' related experience: workplace strategy, architecture, consulting, corporate real estate, facilities management, project management, construction management, design, human resources, organizational development, communications or change management roles
MBA, advanced degree and / or certifications desirable
Impeccable and concise communication and presentation skills, verbal and written
Strong time management skills - demonstrated ability to meet deadlines
People management experience - preferred experience managing a team
Ability to work both independently and cooperatively in an agile environment, including virtual collaboration with remote colleagues
Managed multiple projects and coordinated activities by multiple individuals/groups
Ability to interpret qualitative and quantitative research data and synthesize into meaningful and actionable results
Energetic, creative, and willing to work hard in a fast-paced environment; enjoys variety and the challenges of consulting work
Workplace program implementation experience in a corporate setting, working alongside cross-functional real estate, facilities, IT, HR, Finance and change management teams, would be highly valuable
Current knowledge of corporate enterprise IT infrastructure, tools and technologies desirable
SKILLS:
Leadership Skills: A leader with exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization.
Influencing and Teamwork: Ability to influence others and move toward a common vision or goal. Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others.
Project Management Skills: Knows how to effectively structure, staff and manage projects and teams to insure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes.
Analytical Skills: Has a structured approach to problem solving with a natural inclination for planning strategy and tactics. Drives to fix the ultimate root causes to drive sustainable change.
Character with high perseverance and resourcefulness required to keep driving and finding ways to get the required steps done. Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach to complex tasks.
Behavioral Competencies:
Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture
Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive
Helps others - Builds relationships, actively collaborates, helps others succeed
Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
Business first - Focuses on customers and clients, business/financial acumen, JLL first
Inspire - Inspire others, creates vision and strategy, energizes others
Location:
On-site -Atlanta, GA, Charlotte, NC, Dallas, TXIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
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