What are the responsibilities and job description for the Workplace Experience Coordinator position at JLL?
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Key responsibilities include but are not limited to:
-Maintain and update employee communications via email and slack/social media
-Facility walk throughs to ensure cleanliness and tidiness of office
-Maintain all conference rooms for cleanliness / reserve conference rooms, including ordering and/or setup
-Oversight of ServiceNow ticketing system for maintenance team
-Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption
-Assist in vendor procurement, service and coordination
-Ability to assemble furniture, hang artwork, light maintenance etc.
-Assist with furniture moves and set up
-Perform clerical or administrative duties as needed, such as: assisting with filing and database systems, attendance records and other related office support duties
-Coordinate the daily conference room schedule
-Order, maintain and organize all kitchen and office supplies
-Assist with the coordination and scheduling of office/building maintenance activities
-Update phone lists, photo organization charts, and seating plans
-Respond to basic client and general inquiries and escalate complex queries to the appropriate parties. Maintains a clean, organized and safe workspace
-Assist with onboarding new employees (setting up workstations, parking, building access, etc.)
-Assist with special events (client events, holiday events, team days, etc.)
-Participate in facility programs with an expectation to continue learning and grow as a professional.
-Greet/host/provide front desk support for all client guests, visitors, employees and direct all accordingly.
-Manage mail and couriers, including but not limited to preparing both domestic and international courier packages, coordinating pick-up and delivery, confirming delivery/receipt with appropriate stakeholders, and resolving any related issues in a timely manner
- Provide security badges for visitors and regular employees and perform daily/weekly audit
-Comply with all the policies and procedures of JLL and client Facility. All requests included but not limited to the overall success of JLL and their client.
Experience and Qualifications:
-1-3 years relevant experience supporting multiple people in a professional services organization
-1 year of relevant facilities experience
-Support a positive team environment with a friendly and can do attitude
-Build rapport and cooperative relationships with customers and visitors
-High level of proficiency and working knowledge of Outlook
-Work enthusiastically in a team atmosphere, promoting collaboration and idea sharing verbally and through action
-Ability to communicate effectively, both verbally and in writing
-Strong organizational, interpersonal and communication skills
-Strong ability to multi-task with multiple projects and deadlines in a high-volume fast paced environment
-Ability to manage time well and be self-motivated, without direct supervision
-Strong client service orientation; proactive working style and friendly, helpful attitude
-Commitment to high professional ethical standards
- Provide superior client service (85% weighting)
-Contribute to the growth of the company (10% weighting)
-Enhance own professional and personal skills (5% weighting)
Estimated total compensation for this position:
49,500.00 - 52,000.00 USD per yearThe total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .
Location:
On-site -Kirkland, WAIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
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Accepting applications on an ongoing basis until candidate identified.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
