What are the responsibilities and job description for the Customer Engagement Manager position at JMD Technologies Inc.?
Position: Customer Engagement Manager
Location: Hartford, CT (Onsite)
Type: Fulltime
Note:
- We will need Healthcare domain skills (prefer on the payer side). The combinational skill should be PM/customer relationship management & to help with business development (delivery led growth).
- We are not looking for very senior, 20-year experience type candidates . Even if 8-10 years candidate with relevant experience and drive would do.
Who are we looking for?
Customer facing experience with strong knowledge Healthcare Domain.
Technical Skills:
Up to date on latest technology trends on digital including - Cloud, DevSecOps, Serverless (Nextgen) application development, Process Automation, AI/ML, Data and DataOps, AI/ML, Information Security, and IT Operations
Specific skill set:
- Must have healthcare and life sciences domain knowledge/experience.
- Must have client facing experience, experience building client relationship by interacting with all levels including directors/VPs.
- Experience in delivery along with growing the business in the existing account.
- Must have very good presentation skills
- Must have very good communication skills
- Any solutioning experience is an added advantage
- Good team player, must be comfortable in the metrics organization
