Receptionist/Coordinator

POSITION SUMMARY

We're looking for an organized Receptionist/Coordinator to join our team. In this role, you will manage calls and emails, create and schedule work orders, and dispatch drivers to their jobs. You will also oversee client accounts, ensuring their information is up-to-date. Your role will also include weighing trucks, solving customer issues, and handling regular office tasks. It's important that you contribute positively to our team and deliver top-quality customer service. If you're detail-oriented and customer-focused, this could be a great opportunity for you.

ABOUT JN GREASE, INC.

JN Grease Service, Inc., with over 20 years of experience, has been a premier provider of waste handling solutions and maintenance services across Southern California. Catering to a diverse clientele, from small restaurants to large food manufacturers, we pride ourselves on delivering excellent service, competitive pricing, and maintaining the highest service standards. We are committed to supporting the operational growth of our customers and expanding our services throughout California and beyond.

KEY RESPONSIBILITIES

• Manage incoming phone calls and emails, directing each communication professionally and courteously to the appropriate person or department.
• Generate and print work orders and manifests from the system as necessary.
• Arrange and verify services, making sure that each appointment is accurately documented and any scheduling conflicts are avoided.
• Dispatch drivers and service personnel to designated job sites, providing clear instructions and necessary information for each task.
• Create and update client accounts in the system, ensuring that all details, including service history and contact information, are accurate and up-to-date.
• Monitor and log the weighing of trucks on the scale, accurately recording the information in the system.
• Address and resolve client inquiries and concerns promptly, maintaining a high standard of customer service.
• Perform regular administrative duties, including data entry, filing, and maintaining the inventory of office supplies.
• Contribute to the overall success and growth of the company by supporting a positive work environment and team culture.

EDUCATION AND EXPERIENCE

• Strong communication skills in both English and Spanish
• High school diploma or equivalent; further education or certification in office administration or a related field is a plus.
• Minimum 1-2 years of experience in a receptionist, scheduler, or similar role.
• Excellent communication and customer service skills, with the ability to multitask and manage time effectively.
• Strong organizational and problem-solving skills, with attention to detail.
• Proficient in Microsoft Office Suite and general computer skills.
• Knowledge of the services provided by JN Grease is a plus but not required; training will be provided.

PHYSICAL REQUIREMENTS

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements.

DRESS CODE

• Office Casual

BENEFITS

• Paid Holidays
• Sick Pay
• Vacation Pay
• Year-End Bonus
• Parental Leave

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, JN Grease, Inc. recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to junior.navarro@jngrease.com.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• Paid time off
• Parental leave

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $17 - $20