Project Manager (Food Service)

Summary: Works under the direction of the Food Service Division Manager. Plans, directs and coordinates activities of project to ensure goals and objectives of project are accomplished within prescribed time frame by performing the following duties personally or through subordinate supervisors.

 Essential Duties and Responsibilities include the following. Other duties may be assigned.

 Supervises subordinates and coordinates activities of workers engaged in serving meals, cleaning dining rooms, washing dishes, cleaning dish washing rooms, washing pots, cleaning pot washing rooms, cleaning bathrooms, removing trash and policing the outside area.

• Routinely checks refrigeration temperatures.
• Reviews and approves menus. �
• Performs facility inspections and forwards reports of deficiencies to Division Manager
• Performs personal hygiene inspections on an announced inspection schedule. �
• Performs inventories on all supplies and equipment as required. �
• Performs Quality Control inspections in all areas of the contract.

• Supervisory Responsibilities: Manages subordinate supervisors who supervise employees assigned to the contract at site. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

• Customer Service - Manages difficult or emotional customer situations; responds promptly to 1 JOB TITLE: Messhall Manager customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

• Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

• Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet need; presents numerical data effectively; able to read and interpret written information.

• Managing People - Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes self available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills.

• Quality Management – Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

• Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.

• Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment.

• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.

• Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; supports affirmative action and respects diversity.

• Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

• Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

• Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

• Adaptability - Adapts to changes in the work environment; manages competing demands; changes 2 JOB TITLE: Mess Hall Manager approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

• Attendance / Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

• Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.

• Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience: Three years minimum experience managing a cafeteria or multi food service facility, including sanitation, training, security, food preparation, customer relations, menu selection, safety and accident prevention and equipment maintenance.

• Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence and to speak effectively before groups of customers or employees of organization in English.

• Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

• Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• Computer Skills: Proficient knowledge of basic word processing and spreadsheet program applications.

• Certificates, Licenses, Registrations: Certification from an approved sanitation program. Certificate of course completion and passing for State required Sexual Harassment Training within six (6) months of obtaining this position. Non-compliance with all or part of this section will result in demotion with possible termination.

• Other Qualifications: Must possess a valid California Driver's License and be willing to transport employees using company vehicles.

• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this Job, the employee is regularly required to stand; walk; sit and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 3 JOB TITLE: Mess hall Manager

• Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this Job, the employee is frequently exposed to wet and/or humid conditions; moving mechanical parts and fumes or airborne particles. The noise level in the work environment is usually loud. I have read and understand the aforementioned job description.