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Technical Sales Support Specialist

Job Resources
Saint Jacob, IL Full Time
POSTED ON 3/10/2025
AVAILABLE BEFORE 6/4/2025

Technical Sales Support Specialist

Location : St. Jacob, IL (100% Onsite with potential flexibility)

Salary : $67,000 - $68,000 (based on experience) Benefits

Job Type : Full-time, Direct Hire

Travel : Yes (customer sites, trade shows, training events)

Schedule : Hybrid (2 days remote depending on offer & Department)

Start time options : 7 : 00 AM, 7 : 30 AM, 8 : 00 AM, or 8 : 30 AM; fixed schedule once set)

Reports To : Technical Sales Support & Product Training Manager

About the Role

The Technical Sales Support Specialist plays a critical role in assisting customers with product selection, installation, calibration, and troubleshooting. This role provides technical expertise to support sales teams, and drive customer satisfaction.

Key Responsibilities

  • Assist customers in the selection, installation, calibration, and troubleshooting of products.
  • Provide technical support to customers via phone, email, and in-person meetings.
  • Travel to customer sites and trade shows to support sales teams and promote products.
  • Conduct technical training and product presentations to customers and internal teams.
  • Review technical documentation; read blueprints.

Qualifications

Education :

  • Preferred : Bachelor’s degree in Electrical Engineering, Electrical / Mechanical Engineering, or Electronics Technology
  • Considered : Associate’s degree in Electronics / Mechnical Engineering with relevant experience
  • Experience & Skills :

  • At least one year of experience in technical sales support, or application engineering (manufacturing background preferred.)
  • Strong diagnostic and troubleshooting skills in electrical products and power control systems.
  • Customer-facing experience with the ability to communicate complex technical concepts to non-technical users.
  • Willingness to travel as needed to support customers and attend industry events.
  • How to Apply

    Interested and qualified candidates should submit their resume to express interest in the role.

    Salary : $67,000 - $68,000

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