What are the responsibilities and job description for the Billing and Collections Coordinator position at Jobleads-US?
Job Summary
We are seeking a highly skilled Billing and Collections Coordinator to join our team. The successful candidate will be responsible for coordinating billing and collections activities, including processing payments and resolving customer inquiries.
Key Responsibilities
- Process all utility billing payments, reversals, refunds, and adjustments.
- Coordinate connects/disconnects for utility billing customers, as well as deposits for accounts.
- Generate declined payment list out of payment software and follow up with customers as needed to ensure auto-payment features are working.
Requirements
- One year of experience with accounting, bookkeeping, or administrative duties.
- Ability to use knowledge effectively in various contexts, including oral, written, visual, and non-verbal communication.
- Microsoft Outlook Email, 10-Key, and a basic understanding of computers and online computer-based technology applications.
