What are the responsibilities and job description for the Chief Technical Operations Officer position at Jobleads-US?
About the Role:
The Chief Technical Operations Officer will provide leadership and support for our technical team, work with our marketing team to coordinate sales activities with marketing campaigns, and regularly engage existing customers for technology lifecycle management, planning, and sales.
This role will be responsible for providing day-to-day and thought leadership to support our team and customers. RDI Full-Circle Service helps us build long-term trust and relationships with customers. This role will support and lead our team on that mission.
Responsibilities:
- Provide leadership and support for our technical team
- Work with our marketing team to coordinate sales activities with marketing campaigns
- Regularly engage existing customers for technology lifecycle management, planning, and sales
- Work to execute on our vision of growth in network security and recurring revenue
- Coordinate division operations and contribute to strategy
- Work with our financial team to assess division performance and oversee profit and loss responsibility
- Oversee employee safety, development, teamwork, and culture
- Empower the team to solve customer issues
- Allocate resources, assign work, and track progress with our BMP (business management platform)
- Implement company procedures
- Assist in the development of guidelines and procedures for network administration and security best practices
- Work closely with staff to meet team goals and improve processes and practices
- Coordinate with vendors on new products, licensing, pricing, strategies, and other channel tools
