What are the responsibilities and job description for the Customer Experience Manager position at Jobleads-US?
About the Position
We're seeking an experienced Store Leadership Role candidate to join our team. As a Store Leadership Role holder, you'll be responsible for leading and motivating a high-performing sales team to achieve sales goals and deliver exceptional customer service.
Key Responsibilities:
- Lead and motivate a high-performing sales team to achieve sales goals and deliver exceptional customer service.
- Develop and implement strategies to drive sales growth and improve customer retention.
- Ensure operational excellence by maintaining a well-organized store and ensuring employees receive top-tier training.
- Manage daily store operations, including staffing, scheduling, and compliance with company policies.
Requirements:
- ~2-3 years Sales/Customer Service experience.
- 1 year Management experience; Travel: Willingness to travel to other locations as business needs dictate.
- Bachelor's Degree or equivalent work experience.
- Sales Training: Certifications in sales training are a plus.