Director, Clinical Decisions Commercial Excellence

Our mission at EBSCO Information Services is to transform lives by providing reliable and relevant information when, where and how people need it. We are driven to inspire, empower and support research.

Transforming Lives Through Research

We deliver a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users.

Your Opportunity

The Director Commercial Excellence - Growth, Eastern US and Canada role is responsible for increasing market-share and revenue of the Clinical Decisions product portfolio through high retention and expansion of current customers in the Eastern US and Canada hospital market.

This leader will lead, direct, and coach a team of salespeople and customer success professionals in addition to establishing effective relationships with strategic channel partners.

Key Responsibilities:

• Cultivate a values-driven organization grounded in trust and respect
• Contribute to the development of and ensure effective execution of best practices for commercial activities
• Drive initiatives to improve retention, upsell, and cross-sell effectiveness
• Develop a highly skilled, trained, and educated team
• Work closely across commercial teams to ensure seamless launch processes and customer communication
• Set and monitor key performance indicators (KPIs) to assess commercial and customer success

About You

• Experience in a leadership role in commercial operations and effectiveness, preferably within a related industry
• Ability to think strategically and make data-driven decisions
• At least 7 years of commercial experience in comparable industries
• Bachelor's Degree, college graduate with management experience strongly preferred
• Proven track record of achieving goals year over year

Requirements

USD $130,200.00 - USD $186,000.00 /Yr.

Salary : $130,200 - $186,000