What are the responsibilities and job description for the Director of Aquatic Operations position at Jobleads-US?
About Goldfish Swim School
We are a rapidly growing and award-winning franchise that stands out from the ordinary. Our mission is to help children achieve their goals in a fun and safe environment. We value our employees and recognize their hard work through shout awards, gift cards, and social events. As a General Manager, you will have the opportunity to develop valuable work experience while working with children.
Key Responsibilities
- Oversee the quality and success of daily operations, including staffing, pool management, customer service, retail, and vending departments.
- Direct and control daily operations to ensure compliance with standard operating procedures.
- Manage staff to ensure high productivity, excellent performance, and positive employee satisfaction.
- Interact with Deck Supervisors and Lead Teachers on issues related to class scheduling, student progress, customer service, and employee performance.
- Provide sales and marketing training to qualified sales staff.
- Train and oversee private party staff to maintain standard operating procedures.
- Gain knowledge and experience in the Links software for bookings, class scheduling, reporting, and administrative functions.
- Maintain a safe and sanitary swim environment by staying up-to-date on aquatics and management best practices.
- Schedule staff and manage payroll.
Requirements
- Bachelor's degree in business administration or communications preferred.
- Experience as a youth sports instructor, coach, camp counselor, or aquatics instructor/supervisor preferred.
- Three to five years of management experience preferred.
