What are the responsibilities and job description for the General Manager, PerformanceGeneral Manager, Performance position at Jobleads-US?
Hotel Operations
A regular full-time position at Pyramid Global Hospitality, where people come first. We value our employees and strive to create a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.
About Us
We offer comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays. Our ongoing training and development opportunities help our people build the skills and knowledge they need to advance their careers.
About the Role
The General Manager will be responsible for overall operations, strategy, and growth of the hotel. This role requires hands-on approach, strong leadership, strategic thinking, and exceptional management skills.
Key Responsibilities:
- Develop and execute a comprehensive strategic plan to drive hotel growth and profitability.
- Set long-term goals and objectives for the hotel and work towards achieving them.
- Oversee all departments including sales, front office, housekeeping, maintenance, and more.
- Ensure smooth day-to-day operations by implementing efficient processes and procedures.
- Monitor service quality to maintain the highest standards of guest satisfaction.
- Create and manage the hotel's budget, allocating resources appropriately to various departments.
- Foster a guest-centric culture throughout the hotel, prioritizing personalized service and exceptional experiences.
Requirements:
- A proven track record as a successful leader as a hotel or resort General Manager, or a seasoned AGM.
- A college degree or a combination of education and experience equivalent to a college degree, preferably in Hospitality, or Travel & Tourism Management.
- The flexibility to adapt to varying shifts, including weekends and holidays.
