What are the responsibilities and job description for the Head of Product, Technical position at Jobleads-US?
Join the University of Idaho as a Technical Product Manager overseeing their Enterprise Service Management (ESM) product portfolio. In this role, you'll collaborate with key stakeholders and partners to streamline service delivery across the organization.
About the University of Idaho
The University of Idaho provides accessible and forward-thinking opportunities for students and professionals alike through cutting-edge programs in digital learning and continuing education.
About the Role
In this position, you'll have the opportunity to shape service delivery across campus while contributing to meaningful innovation and growth.
Key Responsibilities:
- Provide Product Ownership and Project Management
- Ensure development projects and software deployments meet business requirements and goals
- Manage the product lifecycle, create upgrade and testing schedules, and coordinate regression, QA, and UAT testing
Requirements:
- Three years of experience working with software applications in a technical or functional support role
- Prioritizing work and ensuring projects and workloads are completed on time
- Bachelor's degree in Business, Management of Information Systems, Information Technology, or a related field
Preferred Qualifications:
- Agile Certification (e.g., Product Owner, Scrum Master)
- Project management certification (PMP-PMI)
- Familiarity with ESM tools such as TeamDynamix, Jira, or ServiceNow
What We Offer
The University of Idaho offers a comprehensive benefits package for full-time staff, including:
- Health, dental, and vision insurance
- Retirement benefits
- Professional development and tuition assistance
EEO Statement
The University of Idaho is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff.
