What are the responsibilities and job description for the Optical Retail Manager position at Jobleads-US?
**Job Overview:**
LensCrafters, the largest optical retailer in North America, is seeking a highly skilled Optical Retail Manager to join our team. As a leader within the organization, you will be responsible for delivering key performance indicators by integrating the Brand Story and ensuring flawless execution of the customer experience.
**Responsibilities:**
- Provide training and coaching to the team leveraging Company provided programs
- Analyze reporting to create and implement action plans to improve store KPIs, including: NPS – Net Promoter Score; % Sales to Plan; Training Saturation
- Attract and hire a highly engaged team to ensure the store has the right people in the right place at the right time
- Partner with the Doctor of Optometry to elevate the customer and patient experience and drive store KPIs
- Take pride in the store and guide the team to execute all operational, inventory, and visual tasks to guidelines flawlessly to ensure the best customer and patient experience
**Requirements:**
- High School graduate or equivalent
- 4 years management/supervisory experience
- Comprehensive knowledge from operations, processes and business implications
- Team building and management skills
- Knowledge of current optical theory and merchandise
- Sales skills
- Familiarity with cash register, computers and calculators
- Ability to manage time under aggressive deadlines
**Benefits:**
- Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements
- Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts
**Company Overview:**
LensCrafters is part of an eyewear industry leader, Luxottica, and has been a leader in vision care for over 35 years.
**Equal Employment Opportunity:**
All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
